Customer reviews from cuisinart.com
Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Average customer rating
3.8
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
725
4 Stars
274
3 Stars
251
2 Stars
148
1 Star
155
71%of customers recommend this product.
(
789 out of
1,119)
Customer Reviews for Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Posted by: M Varga
Verified Purchase:Yes
We've been using the Cuisinart toaster for a month. Disappointed. The interior heating elements work just fine. The wall elements don't toast at all. Toast pops with interior side toasted and outside still white. Maybe we got a faulty toaster. Giving it 2 Stars because it's a great looking toaster. Thank you
Response from cuisinart.comBy Cuisinart, August 4, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900340935. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: D.Lem
Gender:Female
Verified Purchase:Yes
The Cuisinart 2 slice toaster is perfect for our needs. Its compact size makes for easy storage. Love the different settings. It toasts our bread perfectly on both sides. The bagel setting works perfectly. I like the cancel setting and the slots are the perfect size for all types of bread and bagels. The pull out tray for cleaning is a nice added feature. I have another Cuisinart appliance that I’ve been really happy with so I knew this purchase was going to be a success. I trust this brand and wouldn’t hesitate to buy other products from this company.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Didn't last 2 months!
on August 8, 2025
Posted by: Rob25
I bought this in black 2 months ago and maybe used it 10 times. Now it won't work on any setting. Unfortunately I can't find the receipt so can't return it. Don't waste your money!!
Response from cuisinart.comBy cuisinart, August 8, 2025
Hello-
We are so sorry to hear about your toaster not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900344363. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about your toaster not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900344363. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: California dreaming
Gender:Male
Verified Purchase:Yes
Replaced a previous Cuisinart stainless steel toaster that worked well, but the digital settings didn’t match my toasting (darkness) preferences. This one is black with analog dials that are far more variable and match the toasting that I want for various breads, muffins and bagels. I am delighted, and it was cheaper than my previous model. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Wonderful, wonderful toaster, it browns quickly & evenly on all types of bread. May it be thick, thin, or a bagel. I've been wanting to replace my old toaster for over two years. The old toaster took forever to toast, and I had to do several cycles to get it light brown. wished I had done it sooner.
I'm always very pleased with the quality & performance of Cuisinart products. And they seem to last forever.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: T Ad
Verified Purchase:Yes
The lever you pushed down to start the toasting would not stay down.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 2, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900362333. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Fire hazard. Do NOT buy!
on September 6, 2025
Posted by: LewLewToo
Gender:Female
This deserves negative stars. It's a dangerous fire hazard. Don't buy. We used this toaster at our time share and put crumpets in on the lowest time setting. The edges on one end of each burnt.
Then, we put two more crumpets in and within 30 secs the toaster caught fire.
The toaster is new, there were no crumbs in it at all. This toaster just gets way too hot very fast. We are just lucky my MIL was standing right there watching the toaster and the place didn't burn down.
Do NOT buy.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366938. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Brand Fans
Gender:Female
Verified Purchase:Yes
This toaster replaced an older Cuisinart of the same exact style. The older model still worked, but didn’t toast as fast as when it was new, and the heating coils were coated with food residue making the heating uneven. We had the older model for at least 12 years, thus I felt I could trust Cuisinart to make a reliable appliance. The new model looks great, has an easier to read darkness dial and it toasts great. We are very pleased with our replacement choice.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com