Customer reviews from cuisinart.com
Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Average customer rating
3.8
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
726
4 Stars
274
3 Stars
253
2 Stars
148
1 Star
155
70%of customers recommend this product.
(
791 out of
1,122)
Customer Reviews for Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Posted by: AllyM
Gender:Female
Verified Purchase:Yes
The new toaster has to be at setting #5 (of 7) to even brown the bread for toast. Have not tried it for a bagel yet.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Mmdt
from San Francisco, California
Gender:Female
Verified Purchase:Yes
First one we bought stopped working after a month, don’t love the replacement either, heat control dial is very imprecise and lever is a bit wonky as well. Also a pain to remove bottom tray to clean. Like the white color though looks good in my kitchen.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Kelsi
from Salt Lake City, UT
Gender:Female
Verified Purchase:Yes
It doesn't toast very evenly and the dial showing the level of toasting is loose and consequently imprecise.
Written by a customer while visiting cuisinart.com
Posted by: Sew Unique
from Grand Rapids,MI
Gender:Female
Verified Purchase:Yes
Easy to use works great, would like a retractable cord
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Violetta
from Burnt Hill, NY
Gender:Female
Verified Purchase:Yes
I bought this toaster to replace one I had for about 40 years.
I chose Cuisinart because of the name and reputation of the company.
When I received it, I recycled the packaging and put the toaster on my kitchen counter.
A few days later I tried to make a slice of toast. The toaster lever would not stay down. Then I tried holding the lever down. The toaster did not even get warm……no heat at all. I tried plugging it in several outlets. Still nothing. I tried to return it but that was a complete customer service nightmare.
I was so disappointed, frustrated and upset. I couldn’t spend anymore energy on it so I put it in the trash. I bought a Black + Decker .
I chose Cuisinart because of the name and reputation of the company.
When I received it, I recycled the packaging and put the toaster on my kitchen counter.
A few days later I tried to make a slice of toast. The toaster lever would not stay down. Then I tried holding the lever down. The toaster did not even get warm……no heat at all. I tried plugging it in several outlets. Still nothing. I tried to return it but that was a complete customer service nightmare.
I was so disappointed, frustrated and upset. I couldn’t spend anymore energy on it so I put it in the trash. I bought a Black + Decker .
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster (CPT-122). Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: s.s.4
from colorado
Gender:Female
Verified Purchase:Yes
good toaster for price. basic, trusty, functional.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dannielle Jackson
from San Bernardino, California
Gender:Female
Verified Purchase:Yes
Does not toast, both sides, evenly, one side, toasted and one side half toasted.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Paully
from Florida
Gender:Male
Verified Purchase:Yes
When it comes to toasters, they have 1 job. To toast. This unit does heat up, and will toast your bread or bagel ok. The self-centering wire compartments don't always work in centering what you are toasting. The heating elements work ok. Overall, the unit works, but the construction is subpar.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com