Customer reviews from frigidaire.com
Frigidaire - 17.4 Cu. Ft. Bottom-Freezer Refrigerator - Brushed Steel
Average customer rating
4.4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
114
4 Stars
45
3 Stars
10
2 Stars
5
1 Star
9
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for Frigidaire - 17.4 Cu. Ft. Bottom-Freezer Refrigerator - Brushed Steel
Customer Rating
4
Sleek look with great features
on July 2, 2018
Posted by: ranchrunner227
from Wyoming
[This review was collected as part of a promotion.] Modern-looking refrigerators with minimal features are hard to come by these days, so I was really happy when I found this fridge. I was looking for a stainless steel, counter-depth fridge with french doors, but I didn't want a water dispenser or large pull-out freezer drawer. This fit the bill exactly. It has everything I need and nothing more, and it does its job well. I've had the fridge for almost a month now and I've only found a few downfalls, all of which are minor:
1) You cannot open the right-hand crisper drawer without opening both refrigerator drawers.
2) Most tall drink cartons do not fit on the shelves, so I have to make room in one of the two door trays for those containers.
2) Every so often the fridge will make a whining noise when it kicks on. It's not very loud, but it's enough to make the cat nervous every time it happens.
1) You cannot open the right-hand crisper drawer without opening both refrigerator drawers.
2) Most tall drink cartons do not fit on the shelves, so I have to make room in one of the two door trays for those containers.
2) Every so often the fridge will make a whining noise when it kicks on. It's not very loud, but it's enough to make the cat nervous every time it happens.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks nice, but VERY noisy
on September 20, 2018
Posted by: Michael Mat
from Swarthmore
We purchased this refrigerator 20 days ago and are already experiencing problems. The unit looks nice and fits well into a small kitchen, but beware that it is very noisy.
No, I would not recommend this to a friend.
(click to see the video)
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 25, 2018
Hi Michael Mat. We appreciate you taking the time to leave feedback on your refrigerator. I understand you have concerns with the noise level of your new Frigidaire refrigerator. With the newer high-efficiency design you will experience sounds you were not previously familiar with, with a refrigerator purchased years ago. Please review the Normal Operating Sounds and Sights in your owner’s manual. Your variable speed compressor is designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. If needed, please reach out to our team by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Elegant Design
on January 7, 2019
Posted by: Mark999
from San Diego, CA
[This review was collected as part of a promotion.] Purchased for a small kitchen. It's not easy to find French door refrigerators without ice machines or water dispensers, and since I did not want to run a water line to my refrigerator this fit the bill. I like the fact that there are no handles protruding from the doors; makes for an elegant and sleek look and gives you more space. The lack of handles also makes it super easy to keep the doors clean. I only wish this model was Energy Star compliant. It is not as energy efficient as many refrigerators.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick, Online Outreach Representative, February 1, 2019
Hello, Mark999.
Thanks for dropping in and showing us some love!
Happy to hear you are happy with the design and features of your Frigidaire 17.4 Cu. Ft. 4 Door Refrigerator.
Great feedback about suggesting the unit should be an energy star appliance. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future appliances.
We appreciate you for choosing the Frigidaire Brand for your home and the feedback you have provided.
Feel free to give us a call, should you have any additional questions about your fridge’s features. Our team will be happy to assist you further. We can be reached by dialing 888 203 1389 and available Monday through Friday from 8:30 am-8 pm EST.
Regards-Derrick
Thanks for dropping in and showing us some love!
Happy to hear you are happy with the design and features of your Frigidaire 17.4 Cu. Ft. 4 Door Refrigerator.
Great feedback about suggesting the unit should be an energy star appliance. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future appliances.
We appreciate you for choosing the Frigidaire Brand for your home and the feedback you have provided.
Feel free to give us a call, should you have any additional questions about your fridge’s features. Our team will be happy to assist you further. We can be reached by dialing 888 203 1389 and available Monday through Friday from 8:30 am-8 pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Features
on September 18, 2018
Posted by: TMBa
from New London, CT
We bought this style refrigerator due to the design and functionality. Having two evaporator coils, one for the refrigerator section and one for the freezer section was one of the features I really like. My wife liked the side by side doors and the counter depth design. We went from a larger refrigerator to this one. It fits our lifestyle. The one thing I do not like is the wide temperature swings I have noticed. The refrigerator setting is at 37 and I have had swings in temperature from 31 degrees to 48 degrees. Also the freezer swings in temperature from -5 to 20+ degrees. The high temperature swings I attribute to the defrost cycle. I think a variable speed compressor would help maintain consistent temperatures.
Overall my wife and I are pleased with the design, appearance, and functionality of this model.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Its Nice, But....
on June 4, 2018
Posted by: Katr123
from Indiana
I am using this as an extra refrigerator in my pantry. It would be too small for my everyday fridge. I like the counter depth and the looks. The refrigerator part I like. The freezer is just ok. The pull out drawers are a little awkward and don't slide out very well. And the big thing to me is no freezer light! I have to turn the light in my room on to see in the freezer. So my only disappointment is no freezer light which is a big deal to me, especially for the price!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 5, 2018
Hi Katr123!
Thank you for providing your feedback on your purchase, as it is greatly appreciated. Your feedback will be used to improve our ability to meet you and other consumer’s needs.
A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can possibly assist with any sticking and help it glide smoother.
If this does not resolve your concern and you still require assistance, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Thank you for providing your feedback on your purchase, as it is greatly appreciated. Your feedback will be used to improve our ability to meet you and other consumer’s needs.
A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can possibly assist with any sticking and help it glide smoother.
If this does not resolve your concern and you still require assistance, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on June 17, 2018
Posted by: Theophilus
This is the best fridge I've ever bought. The double freezer doors keep everything organized - no digging through the freezer to get that carton of ice cream at the bottom. The lack of door handles gives it a classy, minimalist look.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very stylish and great organizer!
on February 20, 2019
Posted by: Cindy59
from Killingworth, Ct
[This review was collected as part of a promotion.] I bought this a few months ago and love it. I especially like the double door bottom freezer with individual pullout drawers. Never seen anything like this before. Great organizer and very efficient, as well as quiet. I like that it doesn’t have any protruding handles, as well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
NOT HAPPY WITH CONSTRUCTION
on March 22, 2019
Posted by: Been Happier
from Goleta, CA
We bought this 3/2/19 and immediately started to have trouble with the freezer, on 3/7/19, the repairman said that the freezer door was not insulated so the seal was coming apart and we would have to special order another door, we are still waiting for it, our concern now is if the door was compromised, what other part was? Time will tell.
Response from frigidaire.comBy Derrick, Online Outreach Representative, March 25, 2019
Hi, Been Happier.
We appreciate your review and rating.
I am bummed out to learn about the hiccups with your fridge. I am happy our Customer Care Team and authorized service provider was able to pinpoint the issue you were experiencing and resolve the issue as quickly as possible.
Rest assured, we make every effort to manufacture quality products.
Thanks for taking a moment to share your experience with us.
Should you need us, we can be reached at 888-203-1389. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
We appreciate your review and rating.
I am bummed out to learn about the hiccups with your fridge. I am happy our Customer Care Team and authorized service provider was able to pinpoint the issue you were experiencing and resolve the issue as quickly as possible.
Rest assured, we make every effort to manufacture quality products.
Thanks for taking a moment to share your experience with us.
Should you need us, we can be reached at 888-203-1389. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com