We bought 2 of these for our kids for Christmas 2021 and they didnt make it through summer (We live in a winter state). One will not turn on and the other the wheel hub assembly broke and parts are back ordered. They are great when running but do not hold up.
No, I would not recommend this to a friend.
Response from Razor USABy customer support, November 21, 2022
We are sorry to hear the batteries are no longer holding a charge. As mentioned in our owners manually we do recommend charging once a month when in storage to ext the life of the battery. Please call our Support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance in getting your units back on the move.
Had this for two years plus and my 7 year old still rides it daily. It's the hit of our neighborhood all the kids ride it. It's good for a variety of ages. No issues at all and it take quite a beating. Great job on this one! I will be looking at other products next...
I was going to just buy one of these for my 7 year old grandson and get something else for the 4 year old. Well, after consulting with my daughter I decided to get two of them and use the lower power for the 4 year old. After about a month, the switch was turned up for the little guy! These two boys absolutely LOVE these scooters. They both are very aggressive on them and got rid of the flags in about a week! I can’t believe how they both ride these scooters full speed and do 360 turns all the time. I actually had to replace one of the back wheels on the 7 year olds scooter because they are played with so much! You can’t go wrong with this scooter, best gift ever! Thanks Razor!
When we first received it, the product was great and the kids loved it. Unfortunately, the cart has only lasted 1 year. The charge will not hold and the only way to get it going is downhill with pushes from your feet. I would not recommend this product considering the price of it! It should definitely last longer!!!
Response from Razor USABy customer support, August 22, 2022
We are sorry to hear you are having an issue with the battery. Please call our Support team M- F 8 am to 5 pm pst at 866-467-2967 for assistance.
The cord that plugs into battery is in the most inconvenient spot if you have chubby fingers, and the plastic piece holding it broke off. I have to use electrical tape to hold it in place. The screws on wheels two have fallen out and one clip broke. Idk if he hit the sidewalk bump too hard, but got it at end of April and basically junk now.
No, I would not recommend this to a friend.
Response from Razor USABy customer support, August 4, 2022
We are sorry to hear your unit is not working properly. Please reach out to our Support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance.
I bought two of these for my two kids for X-mas. They were great for a few months. After a few months, both wheel hub assemblies failed. They are so poorly designed, engineered and manufactured with milometer thin plastic holding the hub screws in place. Pictures speak a thousand words. Take a look at mine.
No, I would not recommend this to a friend.
Response from Razor USABy Customer Support, May 26, 2022
We are sorry to hear of the damage ot the wheel hub. Please reach out to our Support team M- F 8 am to 5 pm pst at 866-467-2967 for assistance.