Customer reviews from lg.com
LG - Magic Remote for 2012 LG LCD and LED Smart TVs
Average customer rating
2.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
9
4 Stars
4
3 Stars
3
2 Stars
6
1 Star
11
37%of customers recommend this product.
(
11 out of
30)
Customer Reviews for LG - Magic Remote for 2012 LG LCD and LED Smart TVs
Customer Rating
1
My least favorite remote of all time!
on December 21, 2014
Posted by: Greeneyes
from Greater Fort Wayne, Indiana
I absolutely detest this remote. It is very smooth to the touch but that combined with the highly sculpted triangular structure means it doesn't stay put. In fact, it only rests on it's side so one must physically pick it up to use it. It slides out of sight constantly and when it is moved in even the slightest way, the pointer appears on screen. Yes, as others have noted, it is a cat magnet because of that constantly appearing and wandering pointer.
The pointer fades out so quickly that after just a few seconds it is gone and you must then shake the remote to get it back. Even worse, many times I am pointing the remote at a 90 degree angle AWAY from the TV. Why, I have no idea and it's quite a struggle to get it back to a usable position. The pointer is so difficult to use that doing a search is a 3 minute operation most times.
I find myself constantly pressing the Mute button instead of the Wheel. The navigation buttons just don't seem to work. I have no idea what the issue there is but it all adds up to a totally frustrating experience.
I'm REALLY HOPING I can find a replacement that will work with my LG TV.
Oh, and the "Recommendation" reason for the purchase refers to the salesman at the store. Also note that the remote came with the TV and the TV was the primary purchase. Had I known at the time of purchase that this remote would be so very difficult to use, I most definitely would have made a different TV choice!
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
2
Difficult to use
on June 24, 2015
Posted by: Betsy
from Redlands, CA, USA
While it is necessary to use this remote to operate my TV, it is the most inconvenient remote I have ever used
Pros: Quality
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
Poor design
on December 10, 2015
Posted by: Mckinney2008
from Texas
The end of the remote broke. Wish they would sell just the end piece of the remote so we could fix it.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Hard to use, cheesy and failed after limited use
on December 10, 2015
Posted by: MrMinnesnowtin
from Pompano Beach, FL
Overly simplified, lacking many control features, it comes up short. Worse, it is difficult to use and very unstable. It does have a nice hand fit, but the buttons are small and are not intuitive. Ours failed after very limited use. Avoid.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
DIDNT LIKE MUCH
on January 1, 2013
Posted by: LGSMART
CABLE CHANNELS DIDNT WORK AS ONLY ANALOGUE CHANNELS WORK AND MOTION IS NOT EASY FOR OLDER PEOPLE.
VOICE IS NOT PRESENT AT ALL AS SEEN IN THE ADVERTISEMENT.
VOICE IS NOT PRESENT AT ALL AS SEEN IN THE ADVERTISEMENT.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
Instantly broke
on July 29, 2016
Posted by: Unhappyaslarry
from Australia
[This review was collected as part of a promotion.] Really frustrating. I knocked it off a coffee table and the battery cover latch instantly snapped. The batteries cannot be held in without stickytape now.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
Can't use without battery case
on August 31, 2014
Posted by: jj87
from Baltimore, MD, USA
If you have pets, they may try to jump on the screen to get the cursor which is a little annoying. The battery closure broke off and now I can't use the remote unless I hold the battery case closed with one hand and shake the remote in my other hand. Very frustrating
Pros: Performance, easy to use, Quality
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Written by a customer while visiting lg.com
Customer Rating
2
LG Mouse Remote
on September 1, 2014
Posted by: TJ D.
from San Antonio, TX, USA
I would not recommend the mouse remote control. Its difficult to use and the wheel on my first one broke just by pushing the button. The concept is cool, but the actual product is not practical.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Written by a customer while visiting lg.com