Customer reviews from biobidet.com
Prodigy P700 Smart Bidet Toilet
Average customer rating
4.5
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
38
4 Stars
3
3 Stars
3
2 Stars
2
1 Star
2
85%of customers recommend this product.
(
35 out of
41)
Customer Reviews for Prodigy P700 Smart Bidet Toilet
Customer Rating
5
Outperforms the Toto Neorest
on December 10, 2021
Posted by: L_J_K
from Kingston Ontario
We've a Toto in the master and installed a Prodigy P770 in the second bathroom. Clearly, when it comes to this bidet toilet's "main function", it simply does a much better job.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
1
Biobidet Fail
on November 24, 2021
Posted by: michele
from MI
I think that if this was my first bidet I might have been okay with it. We previously owned a toto washlet which worked much better than this toilet. I thought I was upgrading to a better option. The dryer on the toilet does not work, at all. I called customer service and was told that I should not have expected it to dry me. So I ask, why even call it a dyer? What is its intended function if not to dry? Hmmm. Also, none of the setting on the fancy control seem to matter, my first initial shot of water is always cold and hard. the seat warmth is inconsistent as well so you always get a surprise as to whether it will be warm or cold when you sit. Not worth the money. I was better off with the bidet seat.
Response from biobidet.comBy Customer Service, Customer Service, November 24, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you are having an issue with your bidet. We would like to look into this again for you. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that you are having an issue with your bidet. We would like to look into this again for you. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
3
Not as effective as much cheaper bidets
on June 17, 2021
Posted by: tbarney
from Atlanta GA
I "inherited" this bidet when I bought a house. I previously had a Brondell Swash SE400 bidet seat at my old place. I was pleased to see this P700 installed in the master bathroom of my new place, figuring, "It cost ten times what my old seat did, and it's a complete unit, it's got to be better." Eh, not so much. Compared to the Brondell I've been using for the past year, the Prodigy has a few issues:
1. The water in the bowl is too low. This causes splashing. It also mean more "stuff" gets stuck on the sides of the bowl. Which wouldn't be a big deal, except...
2. The flush doesn't sweep the entire bowl. There is a fairly large section right at the back of the bowl that doesn't get cleaned when you flush. Even using the Clean Bowl function, the water simply never touches that area. The wand will dribble on that section, but it's not always enough to wash away any particles that are stuck there. So I find myself having to get out the toilet brush way too often. With a seat-only unit, at least I have the option of putting it on a toilet with an effective flush. With the Prodigy, I'm stuck. Much like the bits hanging around after I do my business, because...
3. Even disregarding the bowl's no-man's-land, on Full Flush, the bowl doesn't always clear the first time. Oh, the water empties, and the pressure stream shoots down (up?) the pipe. But it sometimes leaves stuff behind, including the wad of toilet paper I had to use to dry off (see point 5.) The water saving function isn't as effective as, say, the modern American Standard toilet I used to have, since I'm often having to flush twice.
3. The Posterior Wash function is only semi effective. I have been having a difficult time getting the position adjusted, and the spray pattern seems awfully wide. So I have to squirm around to get the pressure targeted where it will do the most good, and in the meantime, the ol' cheeks are getting a nice spray down. This wouldn't be all that bad, except...
4. The dryer function is just about useless. It's noisy, but it doesn't move a lot of air. I'm not saving on toilet paper because I have to use so much to dry off after using this. Otherwise, I'm spending more time sitting, while my legs go numb, waiting to get dry.
5. It doesn't seem like the deodorizer is doing much, either, except making noise. I tried to check the filter, expecting some sort of replacement charcoal element or something, but all I pulled out was a white plastic screen? Can't find much documentation on this to know if that is all there is.
6. Being square and wide at the front, it's difficult for a male to step close enough when standing so that there aren't drips on the front edge of the bowl. Yeah, I know, but not everyone is gifted, and you gotta have below-average folks if you're going to have average and above.
7. The night light is pretty bright. My Brondell had a nice, mellow blue light that didn't pierce your eyes. The white on the Prodigy is pretty intense in the middle of the night.
1. The water in the bowl is too low. This causes splashing. It also mean more "stuff" gets stuck on the sides of the bowl. Which wouldn't be a big deal, except...
2. The flush doesn't sweep the entire bowl. There is a fairly large section right at the back of the bowl that doesn't get cleaned when you flush. Even using the Clean Bowl function, the water simply never touches that area. The wand will dribble on that section, but it's not always enough to wash away any particles that are stuck there. So I find myself having to get out the toilet brush way too often. With a seat-only unit, at least I have the option of putting it on a toilet with an effective flush. With the Prodigy, I'm stuck. Much like the bits hanging around after I do my business, because...
3. Even disregarding the bowl's no-man's-land, on Full Flush, the bowl doesn't always clear the first time. Oh, the water empties, and the pressure stream shoots down (up?) the pipe. But it sometimes leaves stuff behind, including the wad of toilet paper I had to use to dry off (see point 5.) The water saving function isn't as effective as, say, the modern American Standard toilet I used to have, since I'm often having to flush twice.
3. The Posterior Wash function is only semi effective. I have been having a difficult time getting the position adjusted, and the spray pattern seems awfully wide. So I have to squirm around to get the pressure targeted where it will do the most good, and in the meantime, the ol' cheeks are getting a nice spray down. This wouldn't be all that bad, except...
4. The dryer function is just about useless. It's noisy, but it doesn't move a lot of air. I'm not saving on toilet paper because I have to use so much to dry off after using this. Otherwise, I'm spending more time sitting, while my legs go numb, waiting to get dry.
5. It doesn't seem like the deodorizer is doing much, either, except making noise. I tried to check the filter, expecting some sort of replacement charcoal element or something, but all I pulled out was a white plastic screen? Can't find much documentation on this to know if that is all there is.
6. Being square and wide at the front, it's difficult for a male to step close enough when standing so that there aren't drips on the front edge of the bowl. Yeah, I know, but not everyone is gifted, and you gotta have below-average folks if you're going to have average and above.
7. The night light is pretty bright. My Brondell had a nice, mellow blue light that didn't pierce your eyes. The white on the Prodigy is pretty intense in the middle of the night.
All in all, I'm just not that impressed, especially for the price. I brought my Brondell seat unit with me, and I'll be running electric and installing it in another bathroom in the house. And I'll probably find myself using that one for those critical sessions. I'm glad I didn't pay the retail price for this Prodigy.
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Support, June 18, 2021
Hello,
Thank you for sharing this information. Some of the items that you mentioned can be adjusted. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. Some of the items that you mentioned can be adjusted. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
Best item in my house is bioBidet
on May 27, 2021
Posted by: Love777
from Florida
My sister had this toilet and I would always use it when I came to visit. I told my husband when we buy a house this is a must item we going to get right away. My dream came through! It’s so stylish in our beach house and pleasant to use in every way. My favorite option is enema!!!!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
1
Weak flush
on May 25, 2021
Posted by: Venkatap
The flush is weak. Have been trying to troubleshoot for a month and no progress. Service has been the issue. Cannot get someone to troubleshoot it live. Instead being asked to ship the entire unit.
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Service, May 27, 2021
Hello,
Thank you for sharing this information. There is a way to increase the flush from your remote. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. There is a way to increase the flush from your remote. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
Great Product
on April 21, 2021
Posted by: dcano
from CA
Great product. So far no issues. Not sure I need the whole automatic seat opening and closing, seems like just one more thing that can break but I guess it's more hygienic. I wish I had bought one of these a long time ago. Thinking about getting another one for my daughters' bathroom.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Awesome product !
on April 15, 2021
Posted by: Roland 12
from Missouri
I never thought that I needed this product until I used one at my children house and after use daily for a week I felt I cannot live without it! I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Bio-Bidet Prodigy Advanced Smart Toilet
on April 12, 2021
Posted by: Garry O
from Sacramento
This Bio-Bidet Toilet is very solid and of great quality. Compare to the previous wash-led that I had, this Toilet really met my and my wife's epectation. The precision of the water stream and quality of use is great. The user display is very easy to operate. I recommend this item to all.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com