Customer reviews from biobidet.com
Bio Bidet - Slim Two Electric Bidet Toilet Seat - Elongated White
Average customer rating
4.2
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
81
4 Stars
17
3 Stars
10
2 Stars
8
1 Star
11
77%of customers recommend this product.
(
87 out of
113)
Customer Reviews for Bio Bidet - Slim Two Electric Bidet Toilet Seat - Elongated White
Customer Rating
1
Poor quality
on October 29, 2021
Posted by: Eleana
We bought this Slim One less than two years ago, and it started to have less pressure shortly after the one year warranty ended. The water pressure changed every time I unplugged and plugged the unit. And about two months ago, the nozzle part started to leak, the leaking started from 30 minutes and now it won't stop after 3 hours. I was informed the repair cost is as high as purchasing a brand new unit. I have another toilet seat that I used for 8 years from another brand and didn't have any issue so far. I won't purchase this brand again.
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Service, November 1, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you had an issue with your bidet. With the issue you are describing the only next option would be for our service team to inspect and repair the unit. If you would like to continue with the repair, please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that you had an issue with your bidet. With the issue you are describing the only next option would be for our service team to inspect and repair the unit. If you would like to continue with the repair, please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
2
Hard to clean
on April 17, 2021
Posted by: StairStepper
from SoCal, CA
We’ve had this for a year and a half. I’ve been cleaning it weekly and here are the reasons we are removing it today. There are parting lines on the toilet seat and these have to be scrubbed out since they accumulate gunk. There are also a lot of ridges and other spots that just make it so you can’t just do a simple wipe but must get in between each thing. Also the seat has depth so that it is a tight squeeze to stick a hand in to clean between the seat and the tank (or you have to remove the seat). The tank portion behind where you sit is forward a bit so you have to reach under it to really get it clean. Maybe this is okay for others but I finally got tired of it.
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Service, April 19, 2021
Hello,
Thank you for sharing this information about your Bio Bidet. We are sorry to hear that you will be removing your bidet due to issues with upkeep and cleaning. We do have some helpful tips that we can share with you to get all of the nooks and crannies and hard to reach areas. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information about your Bio Bidet. We are sorry to hear that you will be removing your bidet due to issues with upkeep and cleaning. We do have some helpful tips that we can share with you to get all of the nooks and crannies and hard to reach areas. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
More than expected
on December 16, 2020
Posted by: Debi
The installation was super easy. And the seat has more function than expected. Easy to use, warm seat, water and air is quite pleasant and easy to adjust to your confront temperature.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Great product line
on May 15, 2018
Posted by: Randall G
from Lutz, fl
After buying two smaller bio bidets I got a kickstarter request for the slim two. I love it!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
great product with many features
on June 18, 2018
Posted by: Vince
from Bellevue, WA
I bought Slim Two a few months ago and finally had a chance to install last week. It looks cool and my wife loves it. The installation is easy and operation manual is straightforward. definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Works great
on May 8, 2020
Posted by: DougC
from NY, NY
We tried one of these out in Japan. And got hooked. It has all the same features with heated seats, lights, drying warm water and best of all my kids love it. So we won't have stained underwear from bad wiping jobs.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
4
Overall good
on February 7, 2021
Posted by: Jack2020
from Houston,Texas
Bought it 4 months ago, had some difficulties installing it, the bracket will not tighten to the toilet bowel and finally had it on. Worth the effort, it was comfort, comparable with those ones in Japan when traveling there.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Best Thing I Own
on February 12, 2021
Posted by: MollyP
from New Orleans, NO
My parents gifted me one after visiting a Korean hotel over a year ago and looking for a the perfect one that isn’t too expensive with no luck. I use it everytime i use the bathroom and have saved money on toilet paper and hygiene products only in a few months. The heated seat is something I never knew I needed and one of my favorite parts of this. I will say the night light can get annoying and i haven’t figured out how to shut it off yet so that’s really one and only complaint I have. I recommend this for anybody especially for women as I struggle with heavy periods and getting UTIs frequently and this has helped tremendously.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com