Customer reviews from biobidet.com
Bio Bidet - Slim Two Electric Bidet Toilet Seat - Elongated White
Average customer rating
4.2
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
81
4 Stars
17
3 Stars
10
2 Stars
8
1 Star
11
77%of customers recommend this product.
(
87 out of
113)
Customer Reviews for Bio Bidet - Slim Two Electric Bidet Toilet Seat - Elongated White
Customer Rating
3
Nighlight is an issue
on December 13, 2020
Posted by: Kr68
from Atlanta, GA
The cleaning features are nice and easy to use. Giving only 3 stars because the brackets it comes with to attach the toilet seat are flimsy and did not tighten enough to secure the seat. I ended up having to use the ones from my original toilet seat. Also, you cannot turn the "nightlight" off. This is a very serious flaw in my opinion as the light is an extremely bright blue, which is disruptive to sleep patterns. Definitely not what I want in my face when I use the bathroom in the middle of the night. I end up having to turn on the bathroom light to drown out the neon blue, which defeats the purpose of the nightlight in the first place.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, December 14, 2020
Hi Katyln,
Thank you for sharing this information. We are happy to hear that you are enjoying your bidet. The night light can be shut off, Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are happy to hear that you are enjoying your bidet. The night light can be shut off, Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
Wonderful seat that includes so many comforts
on December 28, 2020
Posted by: Marymum
from NJ
I love this bidet. I installed one in every bathroom and my kids really appreciate a warm seat in the cold mornings. The nightlight is helpful and my kids tell their friends that they need to go home to use the bathroom. They try not to go outside the house!!!!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
What I’ve been wanting!
on January 8, 2021
Posted by: Beejer
from Indianapolis, In
Bought this as a gift to myself for Christmas. Couldn’t wait for my husband to install it, but had to install electrical first. Finally it is in and used for the first time today. I’ve wanted one for a long time and so glad I waited to find this one. The Biobidet Slim 1 was the perfect choice for me.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
3
Like the bidet but the toilet seat is an issue
on February 20, 2021
Posted by: SueG
from Alamo, CA
We have had the Bio Bidet for 10 months and really like it. However, the slow close toilet seat no longer works and slams. This is an issue for friends and family. Note, we never sit on the seat when not in use and are average sized people. Not sure if the seat is defective.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Support, February 23, 2021
Hi Sue,
Thank you for sharing this information. We are sorry to hear that you had an issue with your slow close. This is an issue that is covered under your 1 year warranty. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that you had an issue with your slow close. This is an issue that is covered under your 1 year warranty. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
2
Slim 2 Lid
on February 24, 2021
Posted by: Casey Gep
from Nampa, ID
Damper breaks out every 6 months and you have to replace the lid.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, February 26, 2021
Hello,
Thank you for sharing this information. We are sorry to learn that your slow close keeps breaking. We will need to look into this issue further for you to find out the root cause. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to learn that your slow close keeps breaking. We will need to look into this issue further for you to find out the root cause. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
4
My first time
on September 6, 2021
Posted by: Nick2021
from Grand Junction Co.
I had never used a bidet before but now that I have I’m not going back!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
1
Water leaking from the middle nozzle
on January 3, 2022
Posted by: Conniexac
from Toronto, Canada
After used for one year, water started to leak from the nozzle. It happens randomly and when it happens you can not stop it with the stop button on the control panel. They have warranty for one year, I don’t think it worth the money.
No, I would not recommend this to a friend.
Written by a customer while visiting biobidet.com
Customer Rating
5
Great features
on January 7, 2022
Posted by: Frank M
from Downingtown, PA
Got it for Christmas, still learning how to work it. It's great so far!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com