Customer Reviews for ZLINE - 30 inches - Externally Vented - Wall Range Hood - Stainless Steel
Customer Rating
4
Powerful
on July 25, 2017
Posted by: PJHB
from Sonoma County, CA, United States
I'm very pleased with the range hood. It's powerful even at the lowest speed and definitely keeps grease from splattering all over the kitchen. The only thing I didn't check before buying was the location of the controls - they're at the back of the hood near the wall instead of near the front, so you have to reach over the burners. It's usually okay since we turn it off when we're done cooking, not before.
I was in the market looking for this product, and I hit the nail in the head when I found this company. Their products are amazing, great quality and excellent prices.
We love our new hood, however one of the LED lights already burnt out. Other than it's been great!
I would recommend this to a friend!
Response from zlinekitchen.comBy Jessica D., Customer Service Department, October 5, 2017
Hello!
We are so happy to hear you love your ZLINE 597-304-48! All of the ZLINE range hoods have a 3-year parts warranty - for a replacement part feel free to reach out to the customer service line 614-546-6725 and ask for Jessica D.
Looks great. Works great! A bit loud thou! Farfanoogin
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Relations, June 20, 2019
Hello,
We apologize that our hoods are louder than expected. Sometimes a bolt or screw can be a bit loose, causing it to be louder than usual.
If you experience any difficulties with this, please give our Customer Relations team a call at 614-777-5004 and a representative can help you out. We want nothing but the highest quality products for our customers.
I've been using this hood for a few months now and I'm happy with my purchase. Its very stylish, a easy install and vents very well. I'm only giving it a 4 star because it is a little loud when on any speed other than low. I've also had to replace the lightbulb in the short time (two months) I've had it.
I would recommend this to a friend!
Response from zlinekitchen.comBy Jessica D., Customer Service Department, October 6, 2017
Hello!
Thank you so much for your feedback! As this range hood has a CFM of 900 at it's highest level, it will be slightly louder than a standard 760 CFM model. Though with this hood you will have a more professional grade hood. ZLINE Range Hoods maintain the highest ratings for CFMs and decibels. If you feel you are experiencing issues with your hood, feel free to contact customer service at 614-777-5004 and ask for Jessica. Additionally, ZLINE range hoods have a 3-year parts warranty for any small parts issues you are having.
Wanted a hammered copper hood to match our sink and choose this unit because of priced and design. Once installed it had fan motor issues/noises. Customer service was very helpful and sent us a new motor at no charge but had to take it down and disassemble the unit! Luckily I'm pretty handy at this type of task. Now the unit is 6 mos old and has a light bulb out! Ugh... at least it looks good!
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Jessica D., Customer Service Department, October 6, 2017
Hello!
Thanks so much for your review! We are happy to hear ZLINE was able to meet your design needs! All ZLINE Range Hoods have a 3-year parts warranty - if you are experience any issues, feel free to reach out to customer service at 617-777-504 and ask for Jessica. They will be more than happy to replace any parts not functioning properly!