Defective product warranty EXPIRED still not fixed
on July 31, 2021
Posted by: Sting_Jay
Frequency of use:Daily
Verified Purchase:Yes
Not only have i had nothing but trouble with this product ever since i purchased it but now my warranty is almost up and the product still is not fixed. It is my opinion that when a product is shipped in for repairs the warranty should be extended for a MINIMUM of how long it was at the facility for repairs but better yet it should be extended 3-6 months because of the inconvenience and also it may take a month or more to find out (in practice and usage) if the problem is actually resolved. I have barely had a chance to use this computer since i bought it and its warranty is up this month.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
I am enjoying this product the only thing I would change is the charging extension. A part of it should be a little longer allowing more freedom to place the weightier part of the charging unit down without having to worry about its placement to ensure no stress upon the plug into the computer. Nothing good would come from stressing the plug in the laptop while charging so it is a consideration upon placement. All in all relatively little complaint as I love the computer.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com