Customer reviews from jbl.com
JBL - TUNE 700BT Wireless Over-the-Ear Headphones - Black
Average customer rating
3.7
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
32
4 Stars
13
3 Stars
11
2 Stars
6
1 Star
11
68%of customers recommend this product.
(
42 out of
62)
Customer Reviews for JBL - TUNE 700BT Wireless Over-the-Ear Headphones - Black
Customer Rating
3
Hard ear set
on May 25, 2020
Posted by: Bugs Bunny
from Miami, FL
Good sound, the over ear pads are not as soft as other headsets.
Response from jbl.comBy Leon, Customer Service, May 29, 2020
We appreciate the feedback you've provided us. We understand that our JBL Tune 700BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Clear sound, not a lot of bass.
on October 16, 2018
Posted by: Ravid
from Tel Aviv, IL
From the technological point of view, these are not the most advanced. There's a cable after all. That being said, it cannot be considered as truly wireless headphones.
Sound quality - great for the price but really lacks bass and VOLUME. Luckly, there's a good seal.
Comfort - it can hurt after a while which is disappointing.
Battery life isn't as advertised. It'll last you around 5 hours.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, October 19, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Great headphones
on May 11, 2020
Posted by: drey
from PA
First let me say I love jbl products,these headphones are so clear. The bass is just right and the battery last a long time
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
They’re good
on May 14, 2020
Posted by: Amy c
from New Jersey
Good, not great. Not a lot of bass sound so it falls a bit flat. I bought these because I love my JBL flip speaker. The speaker is better than the headphones
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
4
Great headphones, great price
on May 24, 2020
Posted by: Ajgarcia081987
from West covina, CA
Headphones are awesome. They snug and stay I'm your head. I'm a very active individual. The only dislike of why I didnt give them a 5 star rating is because they aren't loud enough for me. It has an overall nice crisp sound, just not as loud as I would want them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
No bass no too loud
on April 26, 2018
Posted by: Dmitrij
from London
Got it for 1 day , sound is clear but i dont have the bass at alll , and it not loud at all
Response from jbl.comBy Karl Vincent, Customer Support, April 26, 2018
Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you
Written by a customer while visiting jbl.com
Customer Rating
1
Battery Drains even when not in use
on January 13, 2022
Posted by: Nito
from Miami, Florida
They lose power even when not in use. I have to charge them every time I am going to use them. The sound is great, but battery life is not. maybe mine is faulty, who knows!
By Customer Support, January 13, 2022
Here are some things to try that often fix these issues. Try a different USB cable. Try a different USB charger, rated at least 2 amps. Try disconnecting the cable from your product and re-inserting it. Sand or dirt can get into the product’s charging port. Check the port. Clean if needed with compressed air or a toothpick. If these steps do not fix the problem, contact Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
on April 8, 2020
Posted by: camilli
Looking for quality and a good price your best bet is to go with JBL.
I would recommend this to a friend!
Written by a customer while visiting jbl.com