Customer reviews from jbl.com
JBL - Quantum 600 RGB Wireless DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
Average customer rating
3.9
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
25
4 Stars
10
3 Stars
1
2 Stars
8
1 Star
5
79%of customers recommend this product.
(
30 out of
38)
Customer Reviews for JBL - Quantum 600 RGB Wireless DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
Customer Rating
5
Great wireless set!
on July 8, 2020
Posted by: sweder13
from Denver, CO, United States
[This review was collected as part of a promotion.] Received this headset via backstage pass and man am i happy. Clear sound, comfortable and they work for multiple platforms! Only thing missing is a mix amp.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Excellent gaming headphone
on July 10, 2020
Posted by: Gemz
from McAllen, TX, United States
[This review was collected as part of a promotion.] I received this headset about 2 weeks ago.
Sound quality is great with both bluetooth and wired. Configuration and everything is very straight forward.
Microphone quality voice is great, my team in Discord is happy for this.
Battery life is not perfect, but is okay.
Written by a customer while visiting jbl.com
Customer Rating
4
Great Heaphones
on August 6, 2020
Posted by: burkhac1124
from Auburn, AL
[This review was collected as part of a promotion.] I have 3 different JBL Bluetooth headphones so here is how they compare to my other ones. The Quantum 600 fit my ears better (the truly go around my ear and on parts of my ear) than my JBL Everest Elite. I do like the 45 degree plug for both devices and like how they went back to the standard 1/8 plug for the headphone jack for the Quantum 600. The standard JBL headphone input was smaller and you always had to carry around a JBL cable or you were out of luck. They do fit a little looser on my head even though they fit better over my ears. It would be nice to be a little tighter on the head (I assume a smaller circumference for the headphones) and not move around when moving your head. I would have liked to have a case for the headphones like the Everest but one may be coming with a retail purchase. For this price tag I hope it is more like a case and not pouch. The Bluetooth appears to work the same and with no issues. I do enjoy the braided cord vs the rubber cord but that is just personal preference doesn’t seem to have any performance differences. I have already lost the wind screen on the mic. It comes off really easy but I haven't seen an issue using it would the screen.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds great!
on August 15, 2020
Posted by: Thoughtful Hubby
from H-Town
I love this headset. My only gripe would be that is doesn't pair wirelessly with the Xbox. I still love it though.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Worked until it had to update
on August 22, 2020
Posted by: derek1234
from California
i bought this item a week ago and it was running fine until it had to update, it not says to connect my headset to the pc with a usb cable witch i have tried and it doesnt pick it up (im using a 3.2 usb port) it was decent when it worked but since it no longer connects its practically worthless
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Quantum 600 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
3
love the sound quality
on October 29, 2020
Posted by: Anonymous
from Memphis Tennessee
I have had my product for about a week now, very satisfied with everything but the aux cord. Upon receiving the product I noticed that the aux cord had a slight shortage in it and I have to turn it a certain way in order for sound to come out of both speakers when I am using it but when I am using the hands-free method everything works just fine
Response from jbl.comBy Mario at Customer Support, Customer Service, October 31, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Quantum 600 did not meet your expectations.We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
on October 29, 2020
Posted by: Kebyhutch
from Roscoe. Ill.
The audio is so crisp clear and amazing. The sound surrounds me to the point when I am gaming, I can hear people sneaking up behind me!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great unit
on November 1, 2020
Posted by: bollier
from california
I bought an against ear model first and found that leaving my ear hurting after an hour. I sent that one back and bought yours. I really like them, great sound quality and features.
I would recommend this to a friend!
Written by a customer while visiting jbl.com