Customer reviews from jbl.com
JBL - TUNE 750BTNC Wireless Noise-Cancelling Over-the-Ear Headphones - White
Average customer rating
2.9
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
9
4 Stars
10
3 Stars
8
2 Stars
6
1 Star
13
47%of customers recommend this product.
(
17 out of
36)
Customer Reviews for JBL - TUNE 750BTNC Wireless Noise-Cancelling Over-the-Ear Headphones - White
Customer Rating
5
Very happy
on February 5, 2021
Posted by: Midwest arborist
from Wisconsin
I bought these for snow plow and snow removal shifts since my assigned truck is older without a functional radio. The noise cancellation is great to were I can hear what’s going on outside the truck but am not overwhelmed by excess noise. The longest shift I’ve driven was 17 hours and the headphone battery lasted the entire time (though I probably only wore them 14-15 hours of the 17)
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing quality and comfort
on December 25, 2019
Posted by: Bigmi
from Michigan
1st day of use after receiving as a present. The nose cancelling is great and don’t feel any discomfort during the time I have worn them. The music quality is amazing and I can’t see anybody needing anything else besides these headphones for quality and price point. Look no further!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Great Sound, Poor execution!!!
on July 3, 2020
Posted by: Rik09
from Cape Town
After using the JBL E55 for about a day I decided to buy a "better"(more expensive) set, the TUNE750BTnc, two sets to be exact. After setting everything up, and realizing that there is no app support, I tried my first online meeting, the main reason for purchasing this item. What a flop!!! There is no way that this is normal, the sound is horrible. A cracking noise that hurts my ears. So it turns out that both of my new headphones does it. It does not matter what device you try and pair it with, such a let down. I hope JBL would come back to me
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
5
on November 20, 2020
Posted by: FrostInstant
When I bought this product my first reaction was "this looks cheap!" but after I wore them and tested them I was very satisfied. when I played my music, I realized the sound quality is if you went to a concert, and heard the actual artist sing the song, the Bluetooth in the headphones are really powerful however the ear holes are pretty tight so if you have decently big ears like me it won't be very comfortable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Total disappointment
on April 22, 2021
Posted by: sadCustomer
from Greece
If you are looking to buy headphones and want them to work seamlessly then you are at the wrong place. I can assure you that the headphones won't work with any of your devices the way you expect them to do so. I have tested these headphones with the following devices:
- iPhone 12 pro max
- MacBook pro
- Windows 10
- Linux
No matter the device or the environment these headphones do not work as they supposed. As a customer, I expect my product to work and meet basic needs, like being compatible with at least the most popular apps like teams or discord. Let me give you some examples for each of the devices above.
- iPhone use case:
The microphone is not recognized in the discord application.
-MacBook pro use case:
If I am talking on discord and switch to the built-in microphone then the input sound is distorted. This is not normal and it is pretty annoying. I did not try other applications cause I am not a QA engineer. I am pretty sure you can find problems with more applications if it does not work on discord.
- iPhone 12 pro max
- MacBook pro
- Windows 10
- Linux
No matter the device or the environment these headphones do not work as they supposed. As a customer, I expect my product to work and meet basic needs, like being compatible with at least the most popular apps like teams or discord. Let me give you some examples for each of the devices above.
- iPhone use case:
The microphone is not recognized in the discord application.
-MacBook pro use case:
If I am talking on discord and switch to the built-in microphone then the input sound is distorted. This is not normal and it is pretty annoying. I did not try other applications cause I am not a QA engineer. I am pretty sure you can find problems with more applications if it does not work on discord.
- Windows 10
There is an obvious problem with the drivers here. I am unable to receive sound from youtube videos while I am on a call and the sound is distorted if I attempt to do the above. The solution is to pair the headphones again.
- Linux
Well, if you can't get it to work on windows, don't expect the headphones to function on Linux. If you want to use the microphone on Linux you need to change the profile from A2DP to HSP/HFP. However, if you do that, then you only get muddy sound quality.
There is an obvious problem with the drivers here. I am unable to receive sound from youtube videos while I am on a call and the sound is distorted if I attempt to do the above. The solution is to pair the headphones again.
- Linux
Well, if you can't get it to work on windows, don't expect the headphones to function on Linux. If you want to use the microphone on Linux you need to change the profile from A2DP to HSP/HFP. However, if you do that, then you only get muddy sound quality.
All in all, avoid this product if you are looking for hands-free headphones. Buy this product if you want regular headphones with good sound quality.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, April 26, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL TUNE 750BTNC didn't meet your expectations about its interconnectivity. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Big sound and excellent comfort.
on April 11, 2021
Posted by: Audio86
from NewYork,NY
It's been a few years since I bought a pair of NC headphones from JBL. I have an older pair of E65BTNC headphones in blue that still work fine. But I wanted a newer pair of headphones. I always liked the Tune line of JBL products so I figured let me try these Tune 750BTNC headphones out.
To my surprise these are actually better then my older E65BTNC in terms of audio quality and call quality! The T750 are better balanced and have a seemingly wider sound stage. They're also more comfortable to wear since the ear cups are able to move around allot more. The only down side is the active noise cancelation isn't as good as the E65BTNC. Those headphones do a better job of blocking mid range frequencies, it seems the T750BTNC are tuned to cancel out lower frequencies. Not a deal breaker, but the Tune series is more of an entry level product so it makes sense.
The button controls on these headphones and big and easy to locate and find, the included headphone cable is nice to see, this means I can use these with my old CD player is I want to use it.
In terms of hiss or amp noise there's absolutely nothing! This is great as it shows JBL is improving their products design. Like I said before these headphones sound really good! The audio quality is nice and balanced! Listening to music or movies with these, everything is nicely detailed and I can clearly hear where everything is coming from. Even though these use BT 4.2 the audio lag is really minimal this also never effected my old E65BTNC either.
The one thing I'd be careful of is the that fact that these headphones are all plastic, so don't abuse them! The headband is plastic and so are the hinges. These don't make rattling noises or anything but keep in mind these headphones aren't built to be abused.
One more thing is the earpads take a while to break in. They'll soften up after a few days or weeks of use then they'll be perfect.
So overall I really am happy with the Tune750BTNC I think they're a great product.
One thing I'd change though is for the price is add a metal headband or make the headband from a stronger plastic.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
I bought these because of the JBL brand name
on July 9, 2020
Posted by: Rickeese
from Monterey CA
The first day after I bought them I was feeling a little let down. I have a pair of Corwin E7 headphones. My mistake was thinking JBL brand must surely be better right?.I mean for double the cost they have to be. They both charge quick and last hours and hours. But after just the first day the JBL's buzz and distort with any bass. After 2 days the volume just is not as loud as it once was. And after a week they sound like a pair cheap no brand headphones you buy for your 9 yr old kids. I would definitely pass on these headphones. They are also uncomfortable after wearing them for a half hour. Very disappointed in these. Waste of hard earned money.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 13, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 750BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Great headset but won't work for VOIP
on March 20, 2020
Posted by: Xzecutus
I really like these headphones they're comfortable, they sound good, and the noise cancelling is great for working at home with kids. The major draw back is they don't support VOIP. So, most of your company calls that use Slack, Skype, or any other popular application to hold remote meetings will not work properly.
My company uses slack and I cannot hear anyone's words they are very distorted and impossible to hear, but the microphone works fine.
Written by a customer while visiting jbl.com