Customer reviews from harmanaudio.com
JBL - TUNE 750BTNC Wireless Noise-Cancelling Over-the-Ear Headphones - White
Average customer rating
1.5
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
4
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for JBL - TUNE 750BTNC Wireless Noise-Cancelling Over-the-Ear Headphones - White
Customer Rating
1
Noise Cancelling goes on and cannot turn on device
on September 5, 2020
Posted by: LKCR
from Philippines
I bought this a month ago and used it with no problem for almost 2 weeks then it started having problems. Did not have any instances where it was dropped or bent. At first the noise cancelling would turn on even if I was not using it, it then became frequent turning on even without me turning on the device. Then it became worse when I cannot even turn on the headphone, it would only show the ANC led indicator on but pressing the power button for more than 5 seconds will only have 2 blinking blue lights. Tried using the wired version, it worked well at first too then now the right earspeaker doesn't have a sound. It sucks as I was expecting much from this as I just recently bought it. I really liked it at first but it is not that durable for me.
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Mario at Customer Support, Customer Service, September 7, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 750BTNC did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting harmanaudio.com
Customer Rating
3
overal
on December 10, 2019
Posted by: mcc1
from ny
I bought it few weeks ago replacing, failing JBL Elite left speaker.
product design not so great, feels rough in hands, but great for the price.
product design not so great, feels rough in hands, but great for the price.
Response from harmanaudio.comBy Kris, Customer Service , December 16, 2019
Thanks for posting a review. We're sorry to hear about your experience. Your feedback will be communicated to the development team to improve our current and future product lines. If you have any other concerns, please contact us at https://support.jbl.com/us/en/.
Written by a customer while visiting harmanaudio.com
Customer Rating
2
Sounds good except for bass.
on May 14, 2020
Posted by: Ameliapaz15
from Ventura, Ca.
Very disappointing, as when I gave the headphones turned up more than halfway the bass sounds crackly and almost as if it were coming out of blown speakers. I’ve had better sound quality come from cheaper headphones.
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Mario at Customer Service, Customer Support, May 18, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 750BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting harmanaudio.com
Customer Rating
1
Would not pair and connect with Amazon Fire Stick.
on September 23, 2020
Posted by: OrbitSoundEng
from Cape Cod MA
Could not maintain a connection to Amazon fire stick. This was the only reason for buying them to replace a pair of reiable non-bluetooth Sony wireless cans (foam rot). Spent hours reading online, watching videos, testing different scenarios. All a waste of time. I'm sure one vendor will blame the other, but I'm canning the Firestick as well.
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Chastine at Customer Service, Chastine at Customer Service, September 24, 2020
Our JBL Tune 750BTNC is recommended to be used for mobile phones, tablets, and laptops or PC. Using it with the FireStick may not work as expected.
Written by a customer while visiting harmanaudio.com
Customer Rating
1
Thorough Disappointment
on November 15, 2020
Posted by: Dlamini
from Cape Town, South Africa
Coming from my JBL E45 BT headsets, this was a poor product in comparison. The audio quality at higher volumes becomes distorted. Bass is non-existent when the noise-cancellation feature is switched off. Judging from other reviews, this is not a unique issue. As someone who held the JBL brand in high esteem, I am disappointed. I would not recommend this product. JBL you can do better than this.
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Chastine at Customer Service, Chastine at Customer Service, November 18, 2020
This isn't the experience we wanted our customers to have with our JBL Tune 750BTNC. We'd like to work with you directly and check your options, please reach out to our Customer Support. https://support.jbl.com/us/en/
Written by a customer while visiting harmanaudio.com
Customer Rating
1
Need Help
on November 21, 2020
Posted by: Krishav
from Nepal
I bought it a month ago and it does not turn on now. If I keep pressing the power button Bluetooth turns on but connects only until I press my power button. It does not turn on and I saw the same problem with others. Is there a way to fix this?
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Raymundo at Customer Support, Harman Lifestyle, November 26, 2020
We'd like to work with you directly to check on what's going on with your JBL Tune 750BTNC. Please contact us here: https://support.jbl.com/us/en/
Written by a customer while visiting harmanaudio.com