Customer Reviews for BioLite - HeadLamp 200 - Moss Green
Customer Rating
1
It is light....but
on October 1, 2020
Posted by: pchu
from colorado
Length of ownership:6 months
battery dies almost daily....not happy...have to plug in daily....
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, October 8, 2020
Hey there! We're so sorry to hear that your HeadLamp's battery isn't performing well. Please reach out to our support team here: https://www.bioliteenergy.com/pages/contact. We'll troubleshoot with you and create a warranty claim if necessary.
Written by a customer while visiting bioliteenergy.com
Have a small head and no matter how hard I try it slips down. Doesn't hold a charge. Keeps blinking. Not worth the money. Great idea though.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, June 30, 2020
Hi Deborah, we're sorry to hear that the HeadLamp 200 isn't fitting well for you! The good news is that our HeadLamps are backed by the HolyFit Guarantee; you can try the HeadLamp out for 30 days and if you're not in love with it, we'll take it back for a full refund. You can reach out to our support team here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Faulty
on April 11, 2020
Posted by: David
from UK
Length of ownership:1 week
Mine doesn't work. Whatever I do with the power button (press and hold, press once, press multiple times) the white light flashes twice and then the green light flashes twice. The instructions are very hard to understand but I feel sure I'm not doing anything wrong. The power button is hard to press and I found myself using a fingernail, which is bound to damage the silicone cover before long. The instructions say that full instructions and tutorial videos are on this website, which is why I'm here, but I can't find them. So I'm not impressed. I wonder if they'll publish my review?
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, April 14, 2020
We're really sorry to hear that you're having trouble with the HeadLamp. Our team is happy to troubleshoot with you, create a warranty claim for the unit, and send the instructional videos. Please reach out to us here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Didn’t work from day 1
on December 14, 2020
Posted by: Jon S
from Tucson Az
Length of ownership:1 week
I waited 2 weeks for it to be delivered as soon as I got it it never worked. When I opened it to try it out the led blinked 2x then green light blinked 2x. Thought battery might be dead so charged it over night. No change. Disappointed cause the fit and feel are great but a head lamp with no light isn’t very useful.
Response from bioliteenergy.comBy BioLite, CS, December 15, 2020
Hey Jon! Every HeadLamp 200 comes programmed in Lock Mode. It sounds like your unit may still be locked! To unlock, please press and hold the power button for 8 seconds. Your HeadLamp will flash once to signal that it's been unlocked, and you will then be able to cycle through lighting modes.
Written by a customer while visiting bioliteenergy.com
It's a nice headlamp but needs a couple of improvements, first add make the button easier to press, it's kind of hard to press. Second add some more padding behind the light so it's softer and more comfortable. Other than that it's a good beam of light and lightweight.
Written by a customer while visiting bioliteenergy.com
Button is extremely hard to push. Does not fit children
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, January 5, 2022
Hi there! Thanks for the feedback! We are so sorry that you feel this way! We would love to hear more about your experience. Please shoot us a message at support@bioliteenergy.com.
Written by a customer while visiting bioliteenergy.com