Customer reviews from thule-us-ca
Thule - Subterra 22" Spinner Suitcase - Mineral
Average customer rating
4.4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
12
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
2
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Thule - Subterra 22" Spinner Suitcase - Mineral
Customer Rating
5
Thule Subterra is a winner!
on August 21, 2022
Posted by: barbyart
from Michigan
I purchased this carryon with retirement gifts from my colleagues. I looked at many carryons comparing wheel glide, weight, organization and price. This bag was the best combination of these specs. I packed for 10 days in Spain in this bag made me feel like a winner - I had everything I needed. Love this brand. If you’re in the fence, I hope my review convinces you. Happy travels.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Great Carry On
on July 17, 2022
Posted by: Kara
from Charlotte, NC
I’ve used this luggage once now and it fits a large amount. I love the extra space for shoes. It handles great in the airport and fits perfect in the overhead compartment.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Wonderful Carry On and Great Quality
on August 22, 2022
Posted by: gpilant
from The Woodlands, TX
We've taken 3 trips with our new Thule luggage and are very impressed. I have never invested in quality luggage before even though we travel a fair amount for business and pleasure. I just always bought some combo set from a warehouse store and used them till they wore out or broke. Sometimes that didn't take too long. This is obviously not going to be the case with our new Thule products. Extremely well built and awesome looks! The spinners practically push themselves they glide so smoothly. The backpacks and boarding bags are cavernous. They all have so many great features and storage options. Thule quality has me convinced that good luggage is worth the investment.
Written by a customer while visiting thule-us-ca
Posted by: Lezode Kipoliongo
from New Hampton
Verified Purchase:Yes
I took a six days trip. This bag was perfect. Small enough for carry on but big enough to fit every thing that I needed
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: GG mom
from Florida
Verified Purchase:Yes
I have given my daughter the Thule rollie bag I gave my other two kids for all their graduation. This year she got the backpack case too. Dark red color is beautiful. Will stand out on the belt but not show dirt. Great orange interior and same great features. A+
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Thule continues to get better and better Great job!
on March 3, 2020
Posted by: MorrHart
Love the fact that Thule finally came out with a four wheel system that's lightweight and durable. My Tumi bag has been retired. Keep supporting this category, this brand stands out with great products and support.
Written by a customer while visiting thule-us-ca
Customer Rating
1
No replacent wheel available
on March 12, 2023
Posted by: Traveler
from Michigan
I was very disapointed in this bag when one of the wheels broke and I found out Thule does not have replacement wheels available
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Support, March 14, 2023
Thank you for sharing your feedback on the Thule Subterra luggage. I am sorry to hear about the damage to your suitcase.
Unfortunately, individual spare parts availability for packs, bags, and luggage products is limited since they ship complete and packaged from Thule's Vietnam production facility.
Luggage is covered under Thule's limited lifetime warranty policy. If you feel the damage was caused through material and manufacturing defect, you can submit a warranty claim form through Thule.com to explore next steps.
https://www.thule.com/en-us/about-thule/warranty
Unfortunately, individual spare parts availability for packs, bags, and luggage products is limited since they ship complete and packaged from Thule's Vietnam production facility.
Luggage is covered under Thule's limited lifetime warranty policy. If you feel the damage was caused through material and manufacturing defect, you can submit a warranty claim form through Thule.com to explore next steps.
https://www.thule.com/en-us/about-thule/warranty
Written by a customer while visiting thule-us-ca
Customer Rating
4
Prepared For Most Situations
on July 17, 2022
Posted by: Minimalist
from New England
A nice travel 'Go Bag'. Bring only what you need. Never-the-less, it acts as a stable cart to haul heavy duffle bag. Rolls sideways down a narrow airplane aisle with ease.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca