Customer reviews from thule-us-ca
Thule - Subterra Spinner 63cm/25" - Black
Average customer rating
4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Thule - Subterra Spinner 63cm/25" - Black
Customer Rating
5
Quality Is Outstanding As Are The Looks
on August 22, 2022
Posted by: gpilant
from The Woodlands, TX
We've taken 3 trips with our new Thule luggage and are very impressed. I have never invested in quality luggage before even though we travel a fair amount for business and pleasure. I just always bought some combo set from a warehouse store and used them till they wore out or broke. Sometimes that didn't take too long. This is obviously not going to be the case with our new Thule products. Extremely well built and awesome looks! The spinners practically push themselves they glide so smoothly. The backpacks and boarding bags are cavernous. They all have so many great features and storage options. Thule quality has me convinced that good luggage is worth the investment.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: gpilant
from The Woodlands TX
Verified Purchase:Yes
I've never invested in quality luggage before. Though we travel regularly, I would just purchase a new set from a warehouse store and use them till they wore out. Sometimes that wasn't very long. The Thule products we got have changed my view. In the Subterra line we have two 25" spinners, one 22" spinner, a backpack and a boarding bag. In the Aleon line we have a 22" spinner, backpack and a boarding bag. This stuff is fantastic! We've used it for 3 trips in a short period of time and we love it all. The spinners glide through the airports easier than any bag I've ever used. They all stack and nest nicely and they have tons of neat pockets and features. These items should last forever based on the way they are built plus I know Thule will be there if I need them. Couldn't be happier with our investment.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Nat6684
from San Diego, CA
Verified Purchase:Yes
I really like Thule products but tubs suitcase is disappointing. The zipper sticks on one end of the bag and is very difficult to open/close. It’s possible it’s a manufacturing defect as opposed to quality, but I’m not sure.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Support, October 5, 2022
Thank you for sharing your feedback on the Thule Subterra Spinner. I am sorry to hear your luggage was not operating as expected. This issue sounds like something that would best be addressed through Thule's warranty claims department. A representative has reached out to start that process.
For more information on Thule's warranty policy, please take a look at the Thule.com page below:
https://www.thule.com/en-us/about-thule/warranty
For more information on Thule's warranty policy, please take a look at the Thule.com page below:
https://www.thule.com/en-us/about-thule/warranty
Written by a customer while visiting thule-us-ca
Posted by: Andy22
from Seattle
Verified Purchase:Yes
We added this middle size to our large and carryon set (although it is not an exact match). The construction is A1.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
4
Was good for 6 trips over 2 years
on November 28, 2023
Posted by: IanS.
from Kennebunk, Maine
Gender:Male
Excellent first impression. Got this as space upgrade from the carry-on. I traveled around the world for two years with this bag and matching backpack. I'd say I put about 50k miles on it, about six long trips total with the big guy. Wheel housing snapped at the base at the end of a previous trip, so it had a tilt to my final job of the year. Still functioned as a drag-style bag but I was hoping it would last a little longer for the price.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca