No touchscreen! Research the model # before buying
on October 2, 2021
Posted by: McCulloch
from Ontario, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] We chose this model because it said "touchscreen" in the list of features. When the Chromebook arrived, and the touchscreen wasn't working, deeper research led us to realize that the vendor sells different models under this product at different times. The "current" model when we purchased it was not a touchscreen. Caution to consumers: research the model number carefully to be sure the of the features, because they may not match exactly what is listed.
It's a good Chromebook, just no touchscreen.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to better accommodate your needs, please consider other options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
[This review was collected as part of a promotion.] Very fast and very good with windows changes and keyboard is very smooth. The one issue was the download of Microsoft 11, a bit of an issues. Sometimes IS FREEZES.
[This review was collected as part of a promotion.] I love how everyone has their own profile, which also allows for more secure parental supervision for my nine year old. The device itself is lightweight, super easy to use, just the right size and so far everyone is loving it.