[This review was collected as part of a promotion.] Bought to replace an older unit and upon receipt I found it is almost 1 1/2" shorter than the unit I removed which is OK as I was concerned because the old unit was a tight fit. Not sure why it is shorter but I had to build a small platform for the unit to set op, good news the trim panel for the front will adjust to cover the platform so all is good. Last concern was the water fitting which is low on the front of the unit I was going to just bend the flex hose and run the water line under the unit as there is a channel for the water and power cable molded in the base. But I was concerned that the sharp bend would be too much for the hose so I had to had to purchase several fittings and some copper tubing to make a manifold to route the water line down and back in copper and them connect the flex hose. Because the unit is shorter here is limited room under the unit to rout stuff
[This review was collected as part of a promotion.] Working well for the 6+ weeks so far. Little difficult getting water connection complete as unit did not have standard hose fitting. Racks are taking some getting used to to maximize usage / placement of dishes.
[This review was collected as part of a promotion.] (1)Purchased based on company product reputation. (2)Stainless-steel construction. (3)Low decibel noise level when compared to other brands. (4)Fits height space constraints of counter configuration.
[This review was collected as part of a promotion.] not so happy with performance, basket for dish & other pots arrangements.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 9, 2020
Hi, Mangalkunj!
We are sorry to hear that you are not happy with the performance and racks arrangements on your dishwasher. It’s important to us that our customers are more than satisfied and we would like the opportunity to provide some helpful tips.
Loading your dishware correctly can alleviate any loading matters you may be experiencing. The upper basket has been designed for small plates, mugs, glasses, and plastic items marked “dishwasher safe”, etc. For best results, place the bowls, cups, glasses with the soiled surface facing down or toward the center. The bottom basket is designed to load plates, soup bowls, plates, saucers, and cookware. You can view additional loading tips in your manual, with the following link http://manuals.frigidaire.com/prodinfo_pdf/Kinston/A15930701en.pdf on pages 7-8.
However, we would like to gain more insight pertaining to the performance. At your convenience, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST.
[This review was collected as part of a promotion.] I remodled my kitchen counter in April and this was one of the few dishwashers that would fit under the new counter. It is smaller than my previous machine but fits quite a few plates and cups. Doesn’t have as much room for pots and pans. I was also surprised to find out that I have to run the hot water in the kitchen sink for a while until the water is quite hot before turning on the machine; Otherwise it will wash the dishes with cold water! Also, my previous machine didn’t require an extra rinse aid fluid in addition to the dishwasher liquid, but this one does, otherwise your dishes will smell awful coming out of the machine.
Response from frigidaire.comBy Briana, Online Outreach Specialist, December 6, 2019
Hello, Jenny65! Thank you for your feedback! Hot water is necessary to activate the detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature. If it is not at the appropriate temperature the timer will delay the cycle to allow automatic water heating during the main wash. When the High Temp wash is selected an even higher temperature will be assured to handle heavier soil loads. Rinse aid greatly improves drying and reduces water spots and filming. Without rinse aid your dishes and dishwasher interior will have excessive moisture. Should you need further assistance, please feel free to chat with us online or contact us by phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana