Customer Reviews for Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - White
Customer Rating
4
Inefficient design
on May 3, 2020
Posted by: Jhon
[This review was collected as part of a promotion.] We had to find a small dishwasher to fit in an existing space. Didn't have many options. It's quiet. Works fine. The design of the racks, particularly the silverware basket placed in the middle of the drawer really cuts down the useable space.
The bottom rack has to be manually pulled up in back to roll back in. The top rack had to have the fold down flap secured so I can load stemware. The middle racks don't hold glasses. The front controls are so small and one needs a flashlight to see which buttons to push. Although it seems to clean the dishes, I've traded it for a Bosch that seems much better made. I purchased this sight unseen due to needing an ADA sized dishwasher. Never would have purchased this one.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 4, 2020
Hi, Lucky!
We certainly apologize for any matters you have experienced with your dishwasher. Please know that we make every effort to manufacture quality products, and your experience does not go unnoticed for continuous improvement.
Based on your response, we understand that you have returned purchased a different brand. Hopefully you will have a better experience with us in the future.
[This review was collected as part of a promotion.] Mine was installed 3.5 weeks ago with a defective part on the top rack. The installer ordered a new one right away --it was supposed to come today, but i got a call saying it is not here yet. So I have to be very careful pulling the top rack out and filling it. I've learned to put it back where it belongs when it falls off of the wheel, but it's scary when that happens. Dishes come out very clean so that's good, but I'm frustrated.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, April 28, 2020
Hello, Jebh. Thank you for becoming a part of the Frigidaire family. We apologize for your experience with your racks. I have confidence that once your rack is restored you will be able to enjoy your dishwasher for many years to come. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. Regards, R'Shay
[This review was collected as part of a promotion.] Cleans dishes really well and is very quiet. Control panel rather difficult to read because of location.
[This review was collected as part of a promotion.] Very quiet, which was one of my main concerns. Everything comes out very clean as well! Loading plates is great, but everything else seems a bit awkward. Also, I got a black finish. There is a black kick-plate, but it doesn't cover up all of the silver component underneath. This is hard to see when standing in the kitchen. I have steps leading up to the kitchen, so you can see it when the bottom of the dishwasher is closer to eye level from the steps.
[This review was collected as part of a promotion.] This is a good little washer. Make sure upon install that it is level or you will get error messages
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 17, 2020
Hi, Vallchick!
Thank you for sharing your experience! It is important for a dishwasher to be level so it will drain properly. We were happy to help with the error!
[This review was collected as part of a promotion.] This is only the second dishwasher I have ever had, but it is the best! It is so easy to use, quiet, and multiple choices of wash cycles; even has a just rinse one!This picture is after one econo cycle and after the dishes had sat a yr. gathering dirt and grime! Just beautifuThey look new again!l!
[This review was collected as part of a promotion.] We bought this dishwasher to replace our old one and had to opt for a smaller dishwasher due to the dimensions of the cabinet area. Although the area is smaller it still meets our needs, but it would probably not work well for a family of four or more. I like the stainless steel walls and the options for washing are more than sufficient for our needs. I rinse my dishes and pots very thoroughly and the 1 hour wash cycle does a perfect job.