Customer reviews from geappliances.com
Side Vent Kit for Select GE Dryers - Silver
Average customer rating
1.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
3
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Side Vent Kit for Select GE Dryers - Silver
Customer Rating
1
Expensive. GE engineered it so I'll use it but I h
on June 17, 2023
Posted by: AppliancePurchaser
from Ellicott City, MD
In no particular order here are frustrations with this kit:
- Took MONTHS to receive
- Took MONTHS to receive
- Box only consists of an angle bracket with 3m vrb double sided sticky tape on it, a 90 degree pipe, and 3 straight lengths. Couldn't you at least have thrown in some alcohol wipes and some duct tape?
- The dryer model I purchased advertised venting could be through the left, right, back, or bottom using this kit (which it referenced a model number for). If you pop the left cover open you will be greeted with wires that make it physically impossible to put the left pipe in. (Bottom/Right side installs should be fine). The kit should come with a zip tie base and zip tie to allow these wires to be moved OR a new wiring harness OR the unit should just not advertise left venting installation is possible.
- The instruction manual that comes with the kit doesn't make mention to clean the machine surface before applying the 3m vrb double-sided adhesive bracket leading to a high change the bracket will detach.
- The pipe is kept pressed against the blower housing with a replacement bracket that is only double-sided 3m vrb sticky taped down to the bottom of the machine. The original equipment has a bracket that is screwed to the back of the machine. I'll trust GE's engineering team on this one but it sure seems like a safety concern.
If the machine moves in an installation where external venting pipes are fixed or if someone bumps the vent pipes I could see this detaching and allowing hot exhaust gas to blow into the machine.
I would have preferred to see a sheet metal bracket that screwed into the back of the machine like the original vent pipe does.
If the machine moves in an installation where external venting pipes are fixed or if someone bumps the vent pipes I could see this detaching and allowing hot exhaust gas to blow into the machine.
I would have preferred to see a sheet metal bracket that screwed into the back of the machine like the original vent pipe does.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 19, 2023
Hello,
Thank you for reaching out and sharing your feedback.
For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Thank you for reaching out and sharing your feedback.
For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not For Left Side Venting
on January 4, 2021
Posted by: LeftVented
from Boston, MA
Attempting to install this kit now for a left side vent. What they don’t tell you is that the electrical harness is run and tie wrapped in the path of the left vent making it impossible to install without rerouting the wires. Even if you want to rest a hot exhaust pipe on the harness, which would be a bad idea, the pipe will sit at an angle and cannot be installed. GE has a video showing easy installation and even shows the duct being installed on the left side. They had to have encountered the wiring harness and moved it in order to slide the duct in straight, but the video and instructions make no mention of this.
Aside from this, the small bracket with an adhesive strip does not stay in place. The force of securing the screw into the bracket will dislodge it. I had to use other material to secure it. You should also thread the screw into the bracket first to make it easier. It appears to be a self tapping machine screw, so it goes in very hard at first, making the chances of the bracket moving even higher.
I needed this kit to fit my space, but not happy with the engineering and lack of disclosure in the instructions.
No, I would not recommend this to a friend.
Performance
2
Quality
2
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, January 13, 2021
Hello LeftVented - Thank you for the feedback as we will be happy to pass this on to our engineers for future designs. We apologize for the difficulty and concede the procedures like side venting can be model specific. The videos we provide are for general use and we urge you to reach out with any questions on the process. Many times we recommend leaving installation and modifications like this to installation professionals. We hope the laundry unit is working well for you and will be happy to help should you need it in the future. - John@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
I would buy it if GE makes it!
on July 26, 2022
Posted by: Captain Bob A
from MD
We bought a new GE Dryer, specifically because we wanted a side vent. But this kit has been unavailable for a year ! In our cramped space, the dryer is vented in the back and we've had to put another hole in the wall, and use extra ducting. Not good.
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 2, 2022
Hi - We are so very sorry the side vent kit you need is not currently available through GE Appliances Parts and apologize for the inconvenience this situation has caused for you. There is a possibility that the kit is available through a local retailer in your area or online as this is an item the retailers that sell our appliances carry as well. We hope you can find the kit you need and will gladly share your concerns with our laundry team. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Looking for Side Vent kit for GFD55ESMNWW
on February 7, 2022
Posted by: AccountantColin
from Canada
I live in Canada and am looking to what side vent kit to order for the above dryer.
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 8, 2022
Hi, Thanks for reaching out to us, we're happy to direct you today. To purchase parts for your dryer in Canada, please call: 1-877-490-5862. We appreciate you making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
vent kit
on March 13, 2024
Posted by: Clella
from Emmett, Gem, IDaho, 83617
We have been without a washer since Jan 17 trying to get the needed vent kit GFA28DSVN. Finally we thought we were getting it and it comes up out of stock.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, March 15, 2024
We do see that our team was able to assist you and order the vent kit. We're confident that you'll enjoy using the washer for many years to come.
Written by a customer while visiting geappliances.com