I have only used this product two times. However, six years ago I had the same grill in Alaska. I sold it and now rebought this one.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 20, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Very easy to master
on August 29, 2023
Posted by: Joe2023
from El Paso, TX
Gender:Male
Length of ownership:6 months
I purchased the product one year ago. Assembly took about 1 1/2 hours including the installation of the natural gas conversion kit (extra). I’ve cooked steaks, chicken thighs and breasts, blackened fish on a griddle, and vegetables. Cooks great with good grill marks. The unit heats to 500 degrees F but when using only the far right burner it is easy to create a hot/cool areas to prevent burning. There are no flare ups do to the cooking design. I wish the side burner was higher BTUs where a frying pan could be used. Overall, I would buy again.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 19, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
I asked for a refund but you guys never got back to me and I still haven’t built it
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Stacy, SME, August 20, 2024
We are sorry to learn of this issue. Please contact us at 1-866-239-6777 so that this can be looked into.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
I have owned Char-Broil for 10 years plus 4 burners, It was time to get a new 3 burners
on January 31, 2025
Posted by: Lynn C
I have owned Char-Broil 4 burners for 10 years plus, it was time to get a new 3 burners and retire the old. I don't like the fact that there is no shelf below the grill and the back is not completely enclosed. Even a little more disappointing was the sticker on the lid and burner top, left sticky residue on the finish. :(
Written by a customer while visiting Char-Broil, LLC