Customer reviews from Char-Broil, LLC
Charbroil - Signature Series Amplifire Gas Grill - Stainless Steel
Average customer rating
4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
21
4 Stars
6
3 Stars
3
2 Stars
1
1 Star
5
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Charbroil - Signature Series Amplifire Gas Grill - Stainless Steel
Customer Rating
1
Caught fire
on June 7, 2021
Posted by: LukeGray
from Oregon
Gender:Male
Length of ownership:3 months
After owning this piece of garbage for 1 year and being meticulously maintained it caught fire. Apparently spiders can get inside the burners and cause fire. Char broil would not cover this under warranty because it had expired 1 day before. Will never buy another char broil piece of junk again.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 30, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Hot hot hot
on April 17, 2021
Posted by: JHMell
from Scottsdsle az
Gender:Male
Length of ownership:1 week
Temperture Gets way to hot, it burns everything i try to grill.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, April 22, 2021
We're very sorry to hear this. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Worst grill I've owned to date.
on June 23, 2020
Posted by: alamodwc
from Orleans IN
Gender:Male
Length of ownership:6 months
Bought this when I retired, wish I knew how bad it was especially to clean
Response from Char-Broil, LLCBy Devon P, SME, August 20, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Does a great job and few, if any, burned meals
on August 16, 2022
Posted by: RONFHI
from Greensboro, NC
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
This is my second Char-Broil grill. In fact it is pretty much the second of the same model. The first one lasted 6 years before some heavy handed moving men destroyed it. I've only used the new one once but if it works as well as the first, and I have no reason to think it won't, I will be happy.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Posted by: McFarlan Seoul
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Best grill I have ever owned. No flame ups at all. It does smoke, but that's just added flavor.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 25, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Smaller than the old one
on March 9, 2023
Posted by: Rory
from Las Vegas
Gender:Male
Level of expertise:Intermediate
I am EXTREMLEY disappointed in the new model and the size difference comparered to the old one. The 3 burner Commercial Tru-Infrared that I purchased 10 years ago has a considerably larger cooking surface than this one. I guess it can be chalked up to Shrinkflation. If it were the same size, I would have given 5 stars! I litterally cooked my old one to death! I grilled it nearly every day for 10 years.
Response from Char-Broil, LLCBy SME, October 19, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: TEKSKI1
from Chicago IL
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
This is our third Char-Broil (not by choice: lost our second one in a storm last year… )
Amazing heating and grilling abilities! The cooking space on this unit is awesome and we love the upgrades to the cabinet from our old version!
Amazing heating and grilling abilities! The cooking space on this unit is awesome and we love the upgrades to the cabinet from our old version!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 20, 2023
Thank you for your wonderful feedback.
Written by a customer while visiting Char-Broil, LLC
Posted by: les6762
from Superior, WI
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
We had a Charbroil infared cooker that we loved. This takes it to an absolute new level of ease, construction, and cooking abilities. We are in awe.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC