Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Outdoor Electric Grill - Black
Average customer rating
3.4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
50
4 Stars
16
3 Stars
11
2 Stars
7
1 Star
33
58%of customers recommend this product.
(
62 out of
107)
Customer Reviews for Char-Broil - Patio Bistro Outdoor Electric Grill - Black
Customer Rating
5
Just fits our needs!!
on January 20, 2021
Posted by: Anonymous
from California Biden/Harris
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
We purchased our Char Broil about 6 years ago. We LOVE the unit! We replace our rocks periodically and have had to purchase a new heating element. It still works fabulously and delivers tasty, juicy cooked perfectly foods.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 2, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Looks good but does not stay hot when open
on July 22, 2020
Posted by: hlev
from Panama City Beach, FL
Gender:Female
Length of ownership:6 months
My husband and I tried and tried to get grill marks but it was impossible with this grill...
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 7, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: Bgclm
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Brooke this grill about a month ago and it was definitely A great investment awesome grill
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, February 1, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Sweetestgurl
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
I purchased this a few weeks and use it multiple times a week!! Easy assembly and use. Food cooks fast and meat keeps its moisture! Great quality! Definitely recommend!!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 26, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
on April 3, 2020
Posted by: Pam p
from SC
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Bought one several weeks ago and it will be used alot
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
the new grill down fall.
on April 24, 2021
Posted by: trickyrick
from NC
Gender:Male
the new grill looks great. the bad mistake was the insulated upper and lower pan lift out. I had to design the new grill with old insulated pans they did not fit perfectly but they did the job. can cook my chicken in 30 min. so juicy and falls off the bone. steaks sear out side quick and cooks to perfection.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
What happen to the other electric smoker?
on April 24, 2021
Posted by: Bran
Will Char-broil bring back the big easy electric smoker grill? I believe that to be best yet with amazing results. I’ve been trying to purchase one as a gift but I noticed it’s missing.
Response from Char-Broil, LLCBy SME, October 30, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Simply trash
on April 11, 2021
Posted by: Mikefab86
from Anaheim, california
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I got my grill delivered today and was so excited to use it. (Not my first electric grill). After cleanup from assembly, I started the heating up process.. 5:27pm on my cctv cameras...put some corn on the grill at 5:51pm. Put the thinnest steaks I have ( 1/4 inch) on at 6:14pm.... Long story short, finished... Kinda at 7:48pm. Ordered food because I didn't want beef jerky and waiting to call for a return tomorrow. Very sad day
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 15, 2023
We're sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to further investigate this and help.
Written by a customer while visiting Char-Broil, LLC