I love the concept, I love the Infrared..just doe snot get hot enough to Sear..unless it's Hot out..
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, June 30, 2014
We're sorry to hear of the low temperatures. Was your grill plugged into an outdoor outlet? Was an extension cord used? Please give us a call at 1-800-241-7548 and one of our knowledgeable grill service specialists will be more than happy to investigate and best assist.
Written by a customer while visiting Char-Broil, LLC
This grill was easy to put together, and is great to cook on. It cleans up easily and the drip pan is the best I have ever had on a grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 12, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
new purchase
on January 10, 2015
Posted by: bbq4fun22
from Toronto, ON, Canada
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I just bought this electric bbq, I have not used it yet. The reason for the purchase was due to not being allowed to use propane,gas, or charcoal bbq's in the condominium. I'm skeptical because I've always believed to get that authentic bbq taste your going to need a propane or charcoal bbq.
I'm not sure what to expect but needless to say the reviews, and ratings on this model, based on performance, quality, ect were fairly high. A normal propane bbq isn't an option so this is the next best thing.
I will say for the price, features, and my purposes so far I give it top marks. I doubt I'll be disappointed in the results.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 21, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Was told we could not have an open flame grill in our condo. We talked to friends and they all said to look at this unit. Perfect call works as good as previous gas unit. We use it several nights a week and are so pleased with it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 5, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Bad Engineering
on December 29, 2016
Posted by: Accountability
Gender:Male
Length of ownership:1 week
The engineers did not think through the pedestal mechanics. The plastic feet that extend from the metal tubing were formed to accept a long screw that would hold them firmly in place but someone designed the feet to be held with a 3/8 inch screw that is unable to grasp the plastic feet and hold them tightly in place. Rather, the short screw barely grips the plastic feet; gets stripped out immediately rendering the feet useless and now you have steel legs tearing apart your deck or being scratched allowing them to rust prematurely. The engineering group really bozoed this one. They need to send everyone who already purchased the grill new screws that support the weight of the grill or a new pedestal set up.
Aside from that, it is a nice looking grill and I presume it will otherwise work as planned.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, December 30, 2016
We're sorry to hear of the issues encountered. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Very Nice, Very Sharp Grill
on February 21, 2017
Posted by: c_win_32
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I really like this grill. It looks awesome, it's very portable and cooks evenly, with no gas flare ups. It is much more heavy duty than I was expecting, very solid construction. The cooking surface is much larger than I was expecting, I was thinking it would only be a 12" circle or so. I used to live in a 2nd floor condo where gas grills were not permitted...I wish this was around then! My only complaint is that it takes a while to heat up, and it seems to lose heat quickly when the lid is lifted. I would recommend this grill to anyone looking for a solid, portable, nice looking grill. This item was sent as a free sample in exchange for my review.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 20, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Kinda dont want to go back to gas or char
on May 7, 2017
Posted by: Waythia
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
seeing that we live in a "townhouse" we arnt allowed to have the regular grills. I went out and bought this grill thinking ill be outside forever cooking. That wasnt the case. I think it took half the time and the food tasted the same. I was shocked to hear my wife say "Dont be surprised you come home and im out here grilling"!!!! Thats how easy and safe this grill is..
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, February 1, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC