Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Outdoor Electric Grill - Black
Average customer rating
3.4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
51
4 Stars
16
3 Stars
11
2 Stars
7
1 Star
33
58%of customers recommend this product.
(
63 out of
108)
Customer Reviews for Char-Broil - Patio Bistro Outdoor Electric Grill - Black
Customer Rating
5
Convenient!!
on July 10, 2023
Posted by: DeeMar
from Newark, DE
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Really like the convenience of this grill. No gas or charcoal to tend to. And, it cooks evenly while you can control the temperature from low to high. Just pray that it last!!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 20, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Electric?
on May 3, 2024
Posted by: Frustrating
from Moses Lake, WA
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
This grill does not cook well at all. Does not stay hot if there is the slightest breeze. Also, will not hold temperature upon placement of items to cook.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Stacy, SME, May 13, 2024
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Do not buy this Grill! Fire Hazard!!!
on May 27, 2024
Posted by: karenc1030
from Henrico VA
Gender:Female
Length of ownership:3 months
I bought this grill last year. This is only the third time it has been used, and the cord got so hot that it melted my outdoor outlet. It could have caught my house on fire if we didtn't catch it.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Stacy, SME, May 28, 2024
We are sorry to hear this has happened. Please contact us at 1-866-239-6777 so that we may further assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Slow heat recovery
on June 1, 2024
Posted by: Grayjt1963
from Laurel Md
Gender:Male
Length of ownership:1 week
I purchased last week tried it out a couple days later. Took 20 minutes to heat to 350 degrees. Lost 50 degrees when opening the lid for just several seconds. Lost 100 degrees when opening the lid to add products or turn products over. Grill never got above 375. Had to wait 20 minutes between grilling vegetables to grilling steaks because the grill dropped to 200 degrees while taking the vegetables off the grill. The grill grate never got hot enough to mark any of the vegetables ang only got a grill mark on one side of the steak. What should have taken 30 minutes to cook dinner took well over an hour because the grill never got hot enough and took to long to recover any heat
Response from Char-Broil, LLCBy Stacy, SME, June 4, 2024
We are sorry to hear of this issue, please contact us at 1-866-239-6777 for assistance.
Written by a customer while visiting Char-Broil, LLC
Posted by: Chef44
from Missouri City, TX, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
I purchased this grill for my wife because of it's simplicity and good looks. She love it. It does all what we want it do. Chicken, seafood, steaks, and veggies all are done to perfection. There also the convenience of not have to load charcoal or gas to cook, just turn the knob and you are ready. Again its a great little grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best Grill I have ever had and I have has many!
on June 10, 2014
Posted by: JKinphx
from Phx, AZ, United States
Gender:Female
Length of ownership:3 months
Verified Purchase:Yes
Easy to clean, gets super hot, and grills like a very high priced gas grill.. NO COMPLAINTS! love this grill,,, can regulate the heat perfectly.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 23, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Zagman
from Illinois, United States
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
I love the easy clean up...have had it only a few weeks..cant wait to use it again. It's nice and roomy for my grilling.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Terrible
on May 23, 2017
Posted by: Missb
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Takes Forever to heat up. If you want to cook dinner , start at lunchtime. If you open the lid, temp drops and takes many minutes to recover.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, May 24, 2017
We're sorry to hear of the issues encountered. Are you using an extension cord with this grill? Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC