Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Outdoor Electric Grill - Black
Average customer rating
3.4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
50
4 Stars
16
3 Stars
11
2 Stars
7
1 Star
33
58%of customers recommend this product.
(
62 out of
107)
Customer Reviews for Char-Broil - Patio Bistro Outdoor Electric Grill - Black
Customer Rating
2
Good product for an electric grill
on September 18, 2016
Posted by: Battered bart
Gender:Male
Length of ownership:1 month
I like it a lot, but the clean up is a real chore....
I would recommend this to a friend!
Response from Char-Broil, LLCBy Devon P, SME, September 19, 2016
We're sorry to hear of the issues encountered. How are you normally cleaning your grill? We recommend a nylon brush and warm soapy water or biodegradable grill cleaner. Seasoning the grates with canola oil will also help to keep food from sticking and prevent rust. Please give us a call at 1-800-241-7548 for more information.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Not thought out very well.
on November 20, 2020
Posted by: Ramon U
from Orlando, FL
Gender:Male
Length of ownership:1 month
Nice concept but poorly executed. The heating element seems like a standard oven heating element so it heats very unevenly. It’s also slow to heat up to temperature. Once it gets there, you’d better not even think of opening the grill because all of that heat escapes and will NOT come back up to temperature no matter how long you keep it closed. If you’re limited to an electric grill, your options are very few with this being one of them. If not, you’d be happier with either gas or charcoal.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, November 24, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want to help. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
My spouse thought I just couldn’t grill
on July 12, 2023
Posted by: JLS66
from Grove City, Ohoi
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
This grill is the most disappointing grill I have ever used. Like so many others have commented on, the grill takes a while to reach 500 degrees, but as soon as you open the grill lid to put on steaks, the temperature drops to 350 degrees and doesn’t recover. I don’t want to slow cook a steak over an hour plus. My wife was convinced it was me, but after reading the reviews, I’m finally off the hook. With the high cost of steaks today, I’ve wasted too much money to ever use this grill again. I couldn’t be more disappointed.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 15, 2023
We're sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to further investigate this and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: chas
from Weymouth, MA, United States
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
since propane is not allowed , my char broil is the next best thing . remember to preheat with the lid on then put those steaks on .
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Wallcook
from Michigan, United States
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
I have had electric grills for about 15 years but this cooks better than any I have had. Very even heat.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
It works good even during our cold Wis. weather
on June 10, 2014
Posted by: Bern
from Appleton, WI.
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
Much nicer than gas or charcoal! It has good instructions included for easier assembly.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Divalicious
from Saint Paul, MN, United States
Gender:Female
Length of ownership:3 months
Verified Purchase:Yes
It is well made, very easy to clean and surface heats evenly!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Patricia
from Napoleon
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
Heat up quick easy cleaning grilling made easy has temperature
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC