Customer reviews from Char-Broil, LLC
Char-Broil - TRU-Infrared Signature Gas Grill - Stainless Steel
Average customer rating
3.6
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
23
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
11
61%of customers recommend this product.
(
28 out of
46)
Customer Reviews for Char-Broil - TRU-Infrared Signature Gas Grill - Stainless Steel
Customer Rating
5
Great grill for the size and price point
on February 28, 2020
Posted by: Magumbo32
from Tinley Park, Illinois
Gender:Female
I bought this grill or the earlier version back in 2011. I LOVE it! I have made some amazing smoked ribs, tri tip roasts, and burgers. The wood chip smoke tray is amazing to use. The infrared heating makes food cook evenly, and quickly without drying out.
I just bought some replacement parts to update the igniter and new gas hose and regulator. I plan on keeping this model running for at least another 10 years. Solid construction makes it easy to keep up.
I just bought some replacement parts to update the igniter and new gas hose and regulator. I plan on keeping this model running for at least another 10 years. Solid construction makes it easy to keep up.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Excellent Grill
on May 2, 2021
Posted by: Stun
from PA
Gender:Female
Length of ownership:1 month
I love this Grill, its the best of the best. I almost purchased a Weber Grill, don’t wast your money this little grill is the best I’ve owned. You pay from the name “Weber” but this grill is better.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Nice small size & NO grease flare ups!
on May 25, 2020
Posted by: KathArf
from Itasca, IL
Gender:Female
Length of ownership:1 month
The size of this gas grill is perfect & fits on our balcony while also allowing us to keep our chairs & small table alongside. Cleaning is a bit of a pain; the pans underneath the grates need to be taken out and scraped clean rather frequently (after every other use usually) but not having a grill that doesn't cause grease flare ups and/or fires make this one annoyance a tradeoff that I'm willing to accept. This grill is ALOT safer for a small space!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Awesome grill
on June 6, 2022
Posted by: Pete524
from Southeast Michigan
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
We have had the 3 burner with the side burner for about three plus years already, and my wife just loves it and so do I. It does get real hot, but once you learn it, the food comes out amazing.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Signature Series TRU-Infrared 2-Burner Gas Grill
on September 13, 2022
Posted by: Bad Dog
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
This is my second Signature Series TRU-Infrared 2-Burner Gas Grill. I bought the first one in propane as a backup in my garage for when it rains and I couldn't use my Nat Gas grill outside. When the NG gas needed a rebuild, I bought this second Infrared grill and NG conversion kit to replace old Weber grill. The infrared grills simply are great and are the best if you like a moist pink in the middle steak.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Jeff 67
from Davenport, IS
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
This grill has improved from our previous Char-Broil. We find the porcelain grading and perforated plates are easier to maintain and grilling is more efficient.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 19, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Long Term Review: 5 STARS
on June 12, 2020
Posted by: dph1
from atlanta,ga
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I've had this grill for multiple years and still love it. While it does take longer for this grill to get hot then it will for the non-infrared and yes it's not a true infrared this grill gives great results! There are NO flare ups, the heat is evenly distributed, and it gets really hot. After a few years I replaced the iron grates and the starter battery, otherwise there have been no issues.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
9 years of perfection, I'll get another
on July 25, 2023
Posted by: dave0007bibble
from Harrisburg PA
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
I've had this 9 years of near perfection. I did need to replace the pan once. I'm gonna get another one this next year as it's just time. BUT, I've never had a grill that was bulletproof this long before.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 20, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC