Customer reviews from lenovo.com
Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.7
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
960
4 Stars
204
3 Stars
37
2 Stars
10
1 Star
26
96%of customers recommend this product.
(
930 out of
968)
Customer Reviews for Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Customer Rating
5
Lightweight computer with great computation power
on October 11, 2019
Posted by: Hobbiton8137
from Cambridge, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer to replace my old T430s.
This T490 is lightweight and portable while still maintaining the computation power required for engineers. There weren't many unnecessary, pre-installed softwares on it when the laptop first arrived, which is a plus. The keyboard types smoothly, which I find increases my productivity. Overall, I am very satisfied with this purchase.
This T490 is lightweight and portable while still maintaining the computation power required for engineers. There weren't many unnecessary, pre-installed softwares on it when the laptop first arrived, which is a plus. The keyboard types smoothly, which I find increases my productivity. Overall, I am very satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kiran280308
from Orlando
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent laptop.
Super fast ... avg Boot time is around 15 secs.
Super fast ... avg Boot time is around 15 secs.
16 gb of RAM is perfect for photo editing.
USB C is huge for usage.
It comes with micro SD card slot, but I miss SD card slot.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ping Me
from NY
Verified Purchase:Yes
Don't buy it, it is no longer support 2nd storage device like 2nd SSD...
Early T-series support 2nd HDD or SSD but not now. Battery not able change by the owner it is internal battery.
Early T-series support 2nd HDD or SSD but not now. Battery not able change by the owner it is internal battery.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 11, 2019
Thank You for taking time to Rate and Review our product! Lenovo appreciates all feedback whether it's good or bad. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
We have an extensive portfolio of products. In regards to accommodating what you are looking for please refer to our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
We have an extensive portfolio of products. In regards to accommodating what you are looking for please refer to our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Henry Hwung
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice to use.
Very fast.
Jist like the commercial, can do everything, except for making coffee.
Very fast.
Jist like the commercial, can do everything, except for making coffee.
Written by a customer while visiting lenovo.com
Customer Rating
1
Extremely Disappointed
on November 18, 2020
Posted by: Dylan 010
The thinkpad review:
Received the laptop a few days ago and after some initial joy I have been regretting this purchase.
Being a long time thinkpad user I have come to expect a certain level of quality from the thinkpad name. I have previously owned/used a T61p and most recently a T440s, so I use my thinkpads for a long time before replacing them. I liked the price point of the T490 and was impressed by the specifications and ultimately was swayed by the high resolution and color accurate display.
The spec I purchased for those wondering:
i7 10510U
16GB of RAM
512GB SSD
1440p IPS Display
i7 10510U
16GB of RAM
512GB SSD
1440p IPS Display
I have yet to do any real work on the laptop but I am shocked at the lack of power of this machine. I expected a significant amount more performance from a 10th generation i7 coming off the back of the 4th generation i5 in my old T440s. Perhaps intel is to blame for this pathetic showing, but have we really progressed this little in the last 7 years? The thermal solution seems to be worse than in the T440s and I can't figure out why. Surely 6 generations of improvements on the CPU architecture will have created some power efficiency improvements (and therefore become more thermally performant), but I can't seem to find any. This machine is positively volcanic on my lap, I can't believe it runs so hot watching a stream or just when watching a YouTube video.
The same issues I was experiencing with my T440s are unfortunately present on the new machine. It's slow to go full screen on videos and has difficult doing the smallest of actions like displaying info in the Task Manager or tracking my inputs on the trackpoint/trackpad. I cannot believe it has frozen on me in just my first few days of use, this feels inexcusable for a new laptop to do. Perhaps windows is to blame here, but I can't make so many excuses considering my windows desktop is so much snappier, all the while a few generations older.
To add to my woes the laptop has been utterly disastrous at updating. Not sure what Lenovo loads up into their flavor of windows, but it seems to be out of date. The computer had several windows updates pending out of the box, more than I was expecting. It bluescreened on the windows feature update and wasted about an hour of my time undoing the changes. That has to be a new record, not one but two bluescreens in the first week of ownership.
Enough doom and gloom, lets focus on some of the positives. The screen is fantastically bright and colorful, one of the best I've seen in a laptop. The keyboard and build quality are excellent and what you'd expect from a thinkpad. That's where my praise ends though, the screen is really the only exceptional part of this device.
Overall thoughts:
Pros:
-Best in class screen
-Same thinkpad keyboard and build that I like
Pros:
-Best in class screen
-Same thinkpad keyboard and build that I like
Cons:
-Dangerously hot under light workloads
-Fan is whiny, seems incapable of keeping the machine cool
-Poor CPU performance, does not feel like a laptop should in 2020
-Speakers are lacking in bass and general clarity
-Fingerprint sensor is inaccurate
-Battery life is underwhelming even at low brightness/resolution
-Trackpad material is not easy to move fingers across
-Software is seemingly unstable (may not be fault of Lenovo)
-Dangerously hot under light workloads
-Fan is whiny, seems incapable of keeping the machine cool
-Poor CPU performance, does not feel like a laptop should in 2020
-Speakers are lacking in bass and general clarity
-Fingerprint sensor is inaccurate
-Battery life is underwhelming even at low brightness/resolution
-Trackpad material is not easy to move fingers across
-Software is seemingly unstable (may not be fault of Lenovo)
I will continue to use this machine for another week or so before deciding whether to return it or not.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 19, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Tom N
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Typical Lenovo build quality--solid. The keyboard has a slightly "spongy" feel, but far superior to most laptop keyboards, especially those in the ultra-thin/light category. This does make the T490 slightly thicker than the competition, but that's a trade-off that I'm willing to make in order to get a nice keyboard. The unit is pleasantly light, and is a good travel companion. I'm glad someone still makes a laptop that allows you to easily upgrade RAM and SSD. Great as a Linux platform--everything (except the fingerprint reader) including the NVidea video card works out of the box with POP/Ubuntu.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CiaraW
from Cambridge, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm a PhD student and do a lot of data analysis and computer modelling including visualization. My old laptop (age 4) was struggling to keep up and the T490 was recommended by a fellow student as a good laptop for a reasonable price. The price then became even more reasonable (~50% off) for my specific model. Stats below. I haven't put it through any serious testing yet but it's been excellent so far. Runs quickly, battery lasts all day with the saver turned on, lightweight, great colour display with low glare. I only wish I had a touch screen display, but that wasn't included in the sale and not worth paying 2x as much.
● Processor: Intel® Core™ i7-8565U Processor (1.80GHz, up to 4.60GHz with Turbo Boost, 4 cores, 8MB Cache)
● Operating System: Windows 10 Pro 64
● Display Type: 14.0" WQHD (2560 x 1440, 500 nits) IPS glossy
● Memory: 16 GB DDR4 2400MHz (8GB Onboard)
● Hard Drive: 1TB Solid State Drive, PCIe-NVMe OPAL2.0 M.2
● Processor: Intel® Core™ i7-8565U Processor (1.80GHz, up to 4.60GHz with Turbo Boost, 4 cores, 8MB Cache)
● Operating System: Windows 10 Pro 64
● Display Type: 14.0" WQHD (2560 x 1440, 500 nits) IPS glossy
● Memory: 16 GB DDR4 2400MHz (8GB Onboard)
● Hard Drive: 1TB Solid State Drive, PCIe-NVMe OPAL2.0 M.2
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MirkoT
from Estonia
Verified Purchase:Yes
[This review was collected as part of a promotion.] The T490 is everything you need from a business use laptop - it is light, fast and has an excellent battery life. Rapid charging is a huge bonus and I am also impressed by the USB-C power charging. My girlfriend who owns a Mac is so impressed by the T490 that I find her using it secretly :D
I would recommend this to a friend!
Written by a customer while visiting lenovo.com