[This review was collected as part of a promotion.] I bought a ThinkPad T490 Laptop recently. There was an issue occurred that was the screen turned black when I didn't use the laptop for a while, but I couldn't have it turn on when I wanted to use it. The situation was I didn't use the laptop for like 20 minutes, and it went to sleep mode and it was on battery power. The only way to have the screen back was that I have to press the power button to restart the laptop and every program I had on the laptop was gone. This happened twice so far. It more likely is Windows' problem. I want to report the issue that I had so far since I received this survey request.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 21, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
I have bought my 5th Lenovo laptop just now. I have used many computers for work in my life but nothing compares to Lenovo ThinkPad series so far. Simple the best business laptops come from Lenovo.
[This review was collected as part of a promotion.] Lightweight, fast boot time and plenty of features like light up keyboard. Love my new T490 Thinkpad and got a great deal!
[This review was collected as part of a promotion.] This is an very powerful ultra book, the response and performance is amazing! I didn't know the book was soo thin compared to my other laptops. One thing that could be better is the battery, otherwise the laptop is great for its value.
[This review was collected as part of a promotion.] This is the third ThinkPad T490 I've purchased for employees in the last year. It performs well, is light enough and tough enough to withstand the rigors of use while travelling. It's also at home sitting on a desk connected to a monitor (or not).