Customer reviews from lenovo.com
Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Customer Rating
5
Lenovo ThinkPad T490 is a great little laptop
on October 3, 2019
Posted by: TWools
from Beaver, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the keyboard and touch pad. The 14" touch screen is easy to read and very responsive to touch. Its light weight for carrying to meetings. Very well designed!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: bergheese
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop performs great and is very sturdy. There is less of all the unnecessary software loaded onto it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nicolas Laino
from Buenos Aires, Argentina
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love Thinkpads. I love the T-series and how it looks. It has the perfect balance for personal life and WFH with portability. This machine rocks, has the best keyboard and can perform everything I need. Improvements I would like to see in future models are three: better sound quality and volume, less heat and, finally, a way to avoid so many fingerprints so easy. Thanks!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RCAThomas
from Dubai United Arab Emirates
Verified Purchase:Yes
A compact and powerful business machine for your everyday use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bethann
from Miami, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Couldn't even handle zoom. It would crash and restart during lecture
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 2, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Also, our Technical Support can be accessed at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Also, our Technical Support can be accessed at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: You should trust me
from South Bend, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's so smooth, the keyboard is the best, the case is smooth and comfortable. It cools down really fast and the fan is not that loud. There is even a camera blocker like the old Thinkpad. Just love it! One down side is that it's easily taking finger marks. Btw, the game even runs smoothly, even, though, it might heat up a little since it's not a gaming laptop at first place.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Merrill Blau
from Highland Park, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looked all over for the latch to open the laptop -- couldn't find any. Then I realized that there was no latch to open. Just lift the lid. Very clever, but I spent minutes trying to figure it out. You could have warned me!
Keyboard: Why put useless pictograms on the Function keys and make the 'F' number barely visible? That is the most useless development I've ever seen. Also, the layout of the Home, Delete, PgUp, and PgDn keys is completely different than on the previous T model I used. Thanks for the consistency!
Windows setup was a pain, as it always is. Somehow the User ID was set to something I don't remember controlling. As a result, the Documents got shifted over to an entirely different target location than I wanted. This was very frustrating and confusing.
Keyboard: Why put useless pictograms on the Function keys and make the 'F' number barely visible? That is the most useless development I've ever seen. Also, the layout of the Home, Delete, PgUp, and PgDn keys is completely different than on the previous T model I used. Thanks for the consistency!
Windows setup was a pain, as it always is. Somehow the User ID was set to something I don't remember controlling. As a result, the Documents got shifted over to an entirely different target location than I wanted. This was very frustrating and confusing.
Written by a customer while visiting lenovo.com
Customer Rating
5
Great laptop, even better customer service!
on December 27, 2019
Posted by: ScottRegis
from Charleston, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for my daughter attending graduate school. We reviewed the specs together online and picked the model and specs/options she wanted. The initial selection was more of a custom build. I received a call from one of the sales associates informing me that the custom builds would be shipping later than expected. I really needed this to arrive during my daughter's term break so the associate recommended more of a standard pre-built model with more memory at a small price increase. I agreed to it and the laptop arrived within 3 days! My daughter is completely happy with her new laptop, and I can't praise the customer service & sales associate enough!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com