Customer reviews from lenovo.com
Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: ChaseHutchison
from New York, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a perfect laptop for on-the-go business professionals. Fast, sleek, powerful, portable. It has everything you need.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: kam1193
from South Bend, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] In trying to find the right laptop for my personal use, school, work, and online teaching, that fit my work and home docks, two Lenovo chat specialists helped me out. I have everything I need for under $1k - speed, compact size, performance, quick finger sign-on, etc.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ThinkSophie
Verified Purchase:Yes
[This review was collected as part of a promotion.] General speaking it's good except the right click always shown up. I found annoying and would like to disable it.
Written by a customer while visiting lenovo.com
Posted by: Amir Jalili
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality of this laptop seems to be really good. My only issue is that, so far, within the 2 weeks that I have been using the laptop, there has been 2 instances where I plug in the charger, but the charging icon does not show up and the system appears to be not charging. The issue got resolved both of the times by just restarting the system. I may have to check on it if it keeps on happening again.
Written by a customer while visiting lenovo.com
Posted by: H Esteban
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice and portable laptop for my personal and school work during this pandemic period.
Written by a customer while visiting lenovo.com
Posted by: Ramakanth
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works as promised. Happy with this purchase. This is our Second Lenovo in the family.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: storkrn891
from Honolulu, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very disappointed in my purchase. I haven't had it a week and the screen flickers and goes black. The touch pad and pointer are super glitchy with actions performing even though I'm just moving the pointer and not clicking on anything. The start up time from sleep mode is a little long as well. I am also disappointed in the memory. My other Lenovo had a D drive as well that handled most of the stock programs leaving the C drive for my programs and storage. I hope I don't run out of storage as I had planned to use this computer to transfer my VHS home movies to digital...I had a very bad experience with external storage and really didn't want to go that route again. It is a little heavier and thicker than what I thought it would be but that is on me. So far battery life seems good but I have not used it much d/t the afore mentioned problems.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 8, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/. In looking at screen flickering, please utilize these links https://support.lenovo.com/hn/en/solutions/ht501290 https://support.lenovo.com/hn/en/solutions/ht500364. In looking to increase RAM, please contact our sales team for assistance at 855-253-6686.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: David Chang
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been an apple user my whole life. Also I am a programmer so a good computer is pretty important to me. I found Thinkpad T490 quite awesome and more than I expected. Awesome keyboard for coding and the fingersensor is a piece of heaven. You give a highly good impression. Also is really fast. The only think I dislike is the screen, is something with the bright that make me feel disapointed, specially when I stare at white colors. unfortunately I had to connect the laptop to an external monitor withe a better screen resolution :( . Hope my comment result helpfull to you. Have a nice day.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, in looking at screen resolution, please refer to this link https://support.lenovo.com/us/en/solutions/ht501443. For screen brightness, please access these links https://support.lenovo.com/us/en/solutions/msh500070 https://support.lenovo.com/us/en/solutions/ht075827.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com