Customer reviews from lenovo.com
Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: PaulC514
from Boston, MA
Verified Purchase:Yes
This laptop is amazing and unbelievably fast. The touch ID to turn the computer on is awesome too!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: tdsw
from NW Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Haven't got to play with it much yet, but it is a nice size. Seems pretty responsive.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dr Laurie Simpson
Verified Purchase:Yes
Brand new yet sent in a returns box...stops working (blacks out 2 or three times a day)
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, for tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101. Additionally, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, for tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101. Additionally, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Fums
from Hartford, Conneticut
Verified Purchase:Yes
It is very reliable laptop with best keyboards I have ever used on laptop. It would be noted that you are buying this laptop with integrated graphics so not so much for games and graphic intensive programs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Great product - beats the competition hands down!
on July 6, 2020
Posted by: Robert0724
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 3rd T490 series laptop that I've owned for business or personal use. Not one of the prior 2 have ever had a problem, they were rock solid workhorse machines that were far more dependable than their Microsoft or Dell counterparts. Because of this - it was a no brainer to make this purchase without giving it a second thought. Great product!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Hud Skeezo
from Grass Valley, CA
Verified Purchase:Yes
Have to call support because it is already giving issues, will not turn on even after a charge
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For power concerns, please refer to this link https://support.lenovo.com/by/en/videos/vid100760.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Horseyman_99
from San Carlos, CA
Verified Purchase:Yes
This is a great laptop, a real powerhouse. Screen is vivid and clear
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: LK81
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have only had this computer for about two weeks now, so time will tell if it's any good, but as of today I am pleased with my purchase and would buy it again.. I will report back if anything changes. Hopefully it won't and I will remain happy with my purchase.
PS. Full disclosure... Lenovo sent me an email and asked me to review this computer for a chance to win a tablet. So that's why I am reviewing it so soon. So take my review for what its worth. About 2 cents.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com