Customer reviews from lenovo.com
Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.7 out of 5
4.7
(1,103 Reviews)
Open Ratings Snapshot
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product. 
(
827 out of 862
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Customer Rating
5 out of 5
5
Good product
on July 19, 2020
Posted by: Dr Victoria
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good laptop, durable and can handle what I need for my business.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
ThinkPad T490 Is Awesome!
on July 19, 2020
Posted by: OSUdoctor
from Coldwater MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was researching for about a year for a replacement laptop. I have strict criteria, requiring the most up to date internal components, best service, reliability and warranty. I decided to go with Lenovo because they focus on laptops for business users, and had exactly what I was looking for. I also don't have to worry if my laptop breaks down because I paid for the in home extended 3 year warranty, which really wasn't that much more money. I take care of my items and expect them to last. I love my new T490! It is much better than I expected. Everything works great and I have no complaints. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great durable laptop
on July 19, 2020
Posted by: Trevor Ritchie
from Denville, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great durable laptop, perfect for my music production needs. The touchscreen increases my workflow with Ableton Live. The Lenovo Vantage settings are all really useful too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great Laptop!
on July 18, 2020
Posted by: Squrlshell
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy setup, great laptop! I love all the ports, it's exactly what I needed and is friendly and easy to use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great product!
on July 18, 2020
Posted by: susanebe
from Portland, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight - nice keyboard & bright screen. Face recognition really works & makes it super easy to open/ lock AND the HMDI display port has moved to the LEFT side of the laptop so no longer interferes with right-handed mouse use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Laptop
on July 18, 2020
Posted by: THE HARLOT
from TOLEDO OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use this laptop at work and liked it. Used at home during COVID. I bought 2 one for a friend that was in need of a computer. Lenovo is the computers used thru my work that is why I chose this type and model
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Laptop heat and very hot
on July 17, 2020
Posted by: Chellappan Sampath
from Orlando FL
Verified Purchase:Yes
Laptop heats very quickly in less than a minutes and become very hot
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceJuly 20, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For overheating, we recommend making sure that your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
WELL MADE
on July 16, 2020
Posted by: Bii H
from Saudi Arabia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought T490 two weeks ago and so far i can notice the differ on the screen from my old laptop it is so comfortable which makes you work longer, and of course i didn't forgote the awesome thinkshutter
the one thing i don't like it is the smooth,rubbery surface that is not easy to clean it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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