Customer reviews from lenovo.com
Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: Ha Khoa Nguyen
Verified Purchase:Yes
[This review was collected as part of a promotion.] Yeah perfect,thinkpad's the best computer i've ever use
Written by a customer while visiting lenovo.com
Posted by: Hispanic Liaison
from Siler City, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer for a great price. We switched to Lenovo computers 5 years ago and are extremely pleased with the quality and reliability of Lenovo's machines.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: NancyL
from Maine
Verified Purchase:Yes
So much faster than my old laptop and very lightweight!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 12, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: LHouse
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this laptop to replace a Lenovo laptop my employer purchased in 2011 and had given to me when I left the company a couple years later. I recently decided it was time to have updated technology and opted to stick with Lenovo because the first one lasted so long and I never had a problem with it (it’s still running). This laptop has everything I need and works great.
Written by a customer while visiting lenovo.com
Posted by: amandalaf
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this laptop for my mom, and we both loved it. I have been using a T480 for few years. This T490 is such an upgrade! It's lighter, slimmer, and the keys feel great. I'm sure it also performs as reliably as my T480. Now I want to buy a T490 for myself.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ramdas Accounting
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love these computers and keep making sure to buy Lenovo when we need a new one. Thinkpads run great and we never run into issues. Our company runs on Lenovo and yours should too!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sascha D
from Maine
Verified Purchase:Yes
I upgraded to this laptop after my previous 4 year old Lenovo was feel slow and the screen a little too slow. Unfortunately, I have found the performance of this machine not notably faster than my 4 year old laptop. I also find that frequently I type and letters somehow don't appear despite my clearly hitting the keyboard. The battery life is realistically 1.5 - 2 hours, no where near what I was thinking I'd get (4+ hours). Besides the bigger screen size the only thing I like more about this laptop versus the old one was the fact that I can easily access the SD card slot (previous one was tucked behind the hing of the screen).
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 11, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.
Also, for your battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051.
Additionally, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, for your battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051.
Additionally, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jerry KP
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use, powers on fast, battery life has been excellent.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com