Customer reviews from lenovo.com
Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad 14" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: kelfo
from Irvine, california
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop looks amazing and the built has a nice touch.
I really like the very bright screen, that can be used even in bright light situations.
I found my model to be quite slow to be honest, and the small touchpad ended up being very difficult to use, even though I mostly use the keyboard, the few times I have to interact with applications through the pointer I really struggled.
I really like the very bright screen, that can be used even in bright light situations.
I found my model to be quite slow to be honest, and the small touchpad ended up being very difficult to use, even though I mostly use the keyboard, the few times I have to interact with applications through the pointer I really struggled.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 6, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For tips to improve performance, please access this link https://support.lenovo.com/us/en/solutions/msh500101. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
In addition, we have an extensive portfolio of products on our website. Please check out more options at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
In addition, we have an extensive portfolio of products on our website. Please check out more options at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Lenovo Second Time Buyer
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Lenovo purchase. I am using it for school. Overall, Lenovo has been a reliable product to use.
Written by a customer while visiting lenovo.com
Posted by: DD Here
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome build quality. Faster in use and gave me real opportunity to try out Lenovo. Not going back to others now ;)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rehab
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a T450s 4tg generation and I didn't notice a big difference between it and the 8th generation T490. Very modest performance.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 30, 2019
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! For tips to improve performance, please access this link https://support.lenovo.com/us/en/solutions/msh500101. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: A user 1
Verified Purchase:Yes
Gets really hot even with the lightest workloads and battery life not as good as I'd like. Fingerprint sensor not supported on Linux.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 6, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In regards to your machine overheating, I would recommend making sure that it is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted. Please try utilizing some of the tools in the following link for your battery https://support.lenovo.com/jp/th/solutions/ht063051. Also, please refer to our Premium Support at https://pcsupport.lenovo.com/us/en/solutions/support.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: CWEB
from Traverse City, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size....easiest computer EVER to get set up and ready to use
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dr_Barbour
from Denver CO
Verified Purchase:Yes
Ok folks...this is my THIRD Lenovo/ThinkPad I have purchased over the last eight years. The last ThinkPad I purchased I, separately spilled a quart of water and hot chocolate on the keyboard and it still worked! I also started and finished my doctoral dissertation on that beast. I am a huge fan of these machines!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Chris Cuccia
from Buffalo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks great . Fast . I use it to run a small business and school . It's perfect .
I would recommend this to a friend!
Written by a customer while visiting lenovo.com