Customer reviews from frigidaire.ca
Frigidaire - 24 in. Wide 11.6 Cu. Ft. Garage Ready Top-Freezer Refrigerator - Black
Average customer rating
4.5
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
49
4 Stars
9
3 Stars
2
2 Stars
1
1 Star
4
94%of customers recommend this product.
(
58 out of
62)
Customer Reviews for Frigidaire - 24 in. Wide 11.6 Cu. Ft. Garage Ready Top-Freezer Refrigerator - Black
Customer Rating
1
Complete failure after two years
on March 2, 2020
Posted by: Jillian00
from Quesnel, BC
Immediately after purchase I noticed food at the back of the fridge freezing up. About a year after purchase, there was excess condensation building up in the freezer. I tried everything to troubleshoot but the problem only got worse. The temperature control knob snapped off and the condensation caused the freezer to make an incredibly loud noise that kept us awake at night. The unit ultimately failed 26 months after purchase, ruining everything inside and having no warranty coverage. What an incredible waste of money.
Response from frigidaire.caBy Ciara, Online Outreach Specialist , March 4, 2020
Oh no, Jillian00!
We apologize that this has been your experience with your refrigerator. Frost will occur if the door is not closing and sealing properly. Also, if the vents are blocked, it will restrict the airflow to prevent it from cooling as designed and causing frost.
However, we would like to look further into your concerns and properly assist you. At your convenience, please contact us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We apologize that this has been your experience with your refrigerator. Frost will occur if the door is not closing and sealing properly. Also, if the vents are blocked, it will restrict the airflow to prevent it from cooling as designed and causing frost.
However, we would like to look further into your concerns and properly assist you. At your convenience, please contact us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.ca
