Customer Reviews for Frigidaire - 24 in. Wide 11.6 Cu. Ft. Garage Ready Top-Freezer Refrigerator - Black
Customer Rating
5
Happy with my new fridge
on October 6, 2024
Posted by: Judy From Birmingham
[This review was collected as part of a promotion.] It is as good as the reviews stated.
My only complaint is it took a while to get the direction my doors switched because you all did not send the correct parts with the fridge. Once we finally received the correct parts, doors were reversed. I loved the actual fridge from day one!
[This review was collected as part of a promotion.] I got this to complement my other larger fridge. Surprisingly, I've been putting more, and more leftover food to this smaller fridge than my other one. I guess it has to do with the design on efficient use of space. It's also pretty quite.
[This review was collected as part of a promotion.] The new Frigidaire has simply exceeded our expectations. Fit and finish is superb, functionality is solid and logical. Top those accomplishments with a super quiet operating system and we have a winner.
We've had this fridge for about 5 months and it's already falling apart. First, the holders on the door for condiments randomly cracked and broke off somehow... then we noticed the second one below it also cracked so had to repair that one quickly so it hopefully doesn't get worse. And it's not like we put in extremely heavy items in there -- it was normal wear and tear. Then, about a month after that, the compressor started making a loud squealing noise that quickly turned into a loud buzzing/almost grinding noise. I'm assuming the compressor already needs to be repaired or replaced and this thing isn't even 6 months old. It's a complete waste of money.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 6, 2024
Hi, Lynn. We're sorry to hear that you've gone through this. We do apologize for any inconvenience this may have caused you, and we appreciate all your efforts and value your time. We always try to provide the best possible options for your concern, making sure you will have a working appliance. We hope that we can still make things right and that you will give us a chance to do so. At your convenience, please reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Don’t buy unless you can put up with sounds from a refrigerator I have never heard in 63 years. So far it keeps temperature but the liquid squirting sounds and groans that come from this fridge actually makes me nauseous. And that is very rare for me to get nauseous. This unit is NFG for around a dinner table.And there is no one to call if you have a problem so don’t buy Frigidaire/Electrolux period!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 30, 2024
Hi, Phil. We can feel the disappointment, and we hope that we can do something to make you feel better. We understand that there were some quality issues and design elements that did not meet your expectations. We want you to know that Frigidaire is open to any feedback, and we appreciate every customer we have. If any help is needed, just connect with us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth