Customer reviews from nightowlsp.com
Night Owl - 8 Channel 8 Camera 4K Ultra HD Indoor/Outdoor Wired DVR Surveillance System with 2TB Hard Drive - Black/White
Average customer rating
4.6 out of 5
4.6
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
20
4 Stars
10
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
30 out of 30
)
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Customer Reviews for Night Owl - 8 Channel 8 Camera 4K Ultra HD Indoor/Outdoor Wired DVR Surveillance System with 2TB Hard Drive - Black/White
Customer Rating
4 out of 5
4
Just install our new C8XFR2L-86-B 4K Spotlight sys
on June 5, 2020
Posted by: JCN1
from NW Arkansas
Gender:Male
Overall very impressed with the quality of the 4k images as well as the night vision! The installation was quick and easy (hardest part routing the wires through attic) I did have an issue with the connection to my network but a call to support resolved the issue. I would have given 5 stars but coming from an older Ring camera I loved the picture quality improvement but the software was not as friendly or as functional. One missing detail is the ability to turn-off the spot light or better yet have it operate only during certain times...for example during the day I do not want the spot light coming on for my front door BUT at 2am when I am asleep I would need the light to deter criminals etc. The other thing I ran into was seeing all the different apps "connect" and "HD" which one is the best for my system??? Ideal if it was very clear or one app that allowed you to select your model and the features for that model would be visible - like the aforementioned spotlight.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Really nice
on August 21, 2020
Posted by: Crockett69
from Central Florida
Gender:Male
Verified Purchase:Yes
Great System. Compact. Cant wait to set up and test.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Pretty great! A few annoying things.
on July 27, 2020
Posted by: Brian H
from Portland, OR
Gender:Male
Verified Purchase:Yes
Some nicer improvements over my older DVR and 1080p cameras. The 4k video quality is excellent. The spotlights are very bright and will hopefully deter the hooligans away at night. It is a little annoying that they turn on during the day though, wish you could turn that off. I also had to put a piece of tape over the spotlight for the camera that is inside my entryway so it doesn't blind me every time I enter the house. One thing I was sad to see that has been removed in the latest cameras is the pivot base. These basically only move up and down. The older cameras were much easier to position. It can still be done, but it's much more tedious with this newer (and cheaper) camera design.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer SupportCustomer SupportAugust 3, 2020
Why call? Our support site has it all! Our support site contains an extensive library with support articles, videos, Quick Setup Guides and Manuals. Before calling our technical support team, browse your products support page for simple troubleshooting measures. If you need further assistance, there is a Contact Us link which will put you in contact with our technical support team. Please ensure your device is running the latest software version to access phone support. Thank you for choosing Night Owl! https://support.nightowlsp.com/hc/en-us
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Excellent Quality
on December 8, 2020
Posted by: Heellee
from Palm Harbor, FL
Gender:Female
Verified Purchase:Yes
The quality on the HD video is excellent. Exceeding expectations. Even at night, clear as day.
The only reason why I did not give it a 5 star is because of the app. It could use some upgrades.
There is also no app for smart TV. You need to use the app on the phone and project to the smart TV.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer SupportCustomer SupportDecember 11, 2020
Hi there. The system also works with Google Assistant. So if you have a Chromecast enabled tv you can use the Google Home App. Thank you!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Great system for my house!
on June 29, 2020
Posted by: najones
Gender:Male
I am loving this system so far. Really easy to setup and the image quality is top notch. No, no one likes having to run cables. Thankfully i had a few good friends who helped with mine. They are so impressed with the system, they are talking about buying one as well. We had a couple of break ins in the area and really wanted to put some cameras on my house. Glad i chose night owl.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer SupportCustomer SupportJune 30, 2020
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
4k camera
on March 12, 2020
Posted by: Frederick Stickney
from West unity ohio
Gender:Male
Verified Purchase:Yes
Love night owl 4k product. Video is awesome price is excellent and customer service is excellent I recommend this product to anyone
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3 out of 5
3
nice view
on December 17, 2020
Posted by: none55
from nj
Gender:Male
I have put them in two weeks ago, just added tv to view.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
4K system replaces five year old Night Owl system
on May 27, 2020
Posted by: NoelO
from Lowell, AR
Gender:Male
Verified Purchase:Yes
This is my second Night Owl System. My first was purchased in 2015 (a 1MP / 720p system) and ran five years (and was still working) before I replaced it with this 8MP / 4K system. Really liked the new spotlight feature as another deterrent to theft. The mobile interface works pretty well. Very happy!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
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