Customer reviews from Samsung US
Samsung - 43" Class The Sero Series LED 4K UHD Smart Tizen TV (2020)
Average customer rating
4.6
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
79
4 Stars
24
3 Stars
3
2 Stars
1
1 Star
2
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for Samsung - 43" Class The Sero Series LED 4K UHD Smart Tizen TV (2020)
Customer Rating
5
My Sero TV experience!
on June 29, 2021
Posted by: Angela
[This review was collected as part of a promotion.] The pandemic kept us indoors for the most part. My family and I were running out of new experiences or things to do at home. Ordered a Sero TV and the things I’ve been able to do have been endless. I even keep it on at home when I have guests over or working on my laptop. I use it as my own personal digital signage sometimes. LOL. Portraits of the kids, videos even small gifs when celebrating a family get together. It’s all become significantly more interesting haha!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Idea but Connection Issues
on June 29, 2021
Posted by: SeroTV43
[This review was collected as part of a promotion.] I love the idea of having a flip TV but having to connect to 2.4 GHz wifi band and not been able to Tap and connect make it not worth it of what you pay for it. Even using Samsung phone last generation.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 29, 2021
Hi SeroTV43,
Thank you for choosing The Sero TV and for your review. We appreciate your feedback regarding the connectivity issues you are experiencing with your TV. The Sero supports both 2.4GHz and 5GHz Wi-Fi. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please also make sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing The Sero TV and for your review. We appreciate your feedback regarding the connectivity issues you are experiencing with your TV. The Sero supports both 2.4GHz and 5GHz Wi-Fi. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please also make sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, One of a Kind Swivel TV!
on June 29, 2021
Posted by: Kentopia26
[This review was collected as part of a promotion.] The Sero by Samsung is a work of Art. It looks like a display peice that also provides a high quality picture for TV, Movies and Gaming. A Must for modern technology lovers. This TV and its unqiue Swiveling Screen is a Show Stopper for any home. The Angle is perfect for viewing content and the picture quality is top notch. I LOVE MY SERO.
Written by a customer while visiting Samsung US
Customer Rating
5
Unusual interior TV
on June 29, 2021
Posted by: denisberezhnoy
[This review was collected as part of a promotion.] This is a very unusual TV. I put it in the middle of the room, it looks very nice. I bought wheels for it so that I can change it in space. Very nice to watch Instagram stories in vertical mode the TV switches automatically.
Samsung, as always, is at its best! I expected that the TV will be beautiful, now I enjoy the fact that I bought it.
Samsung, as always, is at its best! I expected that the TV will be beautiful, now I enjoy the fact that I bought it.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on June 29, 2021
Posted by: KevinsBR
[This review was collected as part of a promotion.] Use it in the BR great tv. Watch it evry night. Very clear picture . Neat to move the whole screen.
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary picture quality and design
on June 28, 2021
Posted by: Csoni9194
[This review was collected as part of a promotion.] Its Like my phone and I can use it any thing . Instagram Facebook anything I can browse. Again awesome experience
Written by a customer while visiting Samsung US
Customer Rating
4
This TV is great. I'm learning new ones everyday.
on June 28, 2021
Posted by: LynnBee2
[This review was collected as part of a promotion.] I mostly stream movies and watch regular cable shows. My son plays games on it and that why I need another one.
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the great features
on June 28, 2021
Posted by: SamnSung14
[This review was collected as part of a promotion.] When watching my sports, I can actually enjoy the full on amazing picture. I am a Veteran and my eye sight is not as good as it was so the brightness and the picture and sound quality is being superb. I very much enjoy my samsung t.v and would love to be able to purchase another one.
Written by a customer while visiting Samsung US