Customer reviews from Samsung US
Samsung - 43" Class The Sero Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
79
4 Stars
24
3 Stars
3
2 Stars
1
1 Star
2
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for Samsung - 43" Class The Sero Series LED 4K UHD Smart Tizen TV
Customer Rating
5
this product is perfect for the family
on July 6, 2021
Posted by: nowhope588
[This review was collected as part of a promotion.] We use it for family night and gaming .
Streaming is quick and reliable
Picture quality is through the roof
Very easy-to-use and amazing for movie n gaming night
Streaming is quick and reliable
Picture quality is through the roof
Very easy-to-use and amazing for movie n gaming night
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 7, 2021
Hi nowhope588,
I'm glad to hear that you & your family are very happy with your new Sero TV! Not only does its screen rotate so you can watch your favorite content whether it's in portrait or landscape, The Sero also displays an optimized aspect ratio so you can enjoy content, apps, and social media on the entire screen. Another cool feature is the optional Sero Wheels that allow you to easily move your TV so you can enjoy it in any room of the house.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
I'm glad to hear that you & your family are very happy with your new Sero TV! Not only does its screen rotate so you can watch your favorite content whether it's in portrait or landscape, The Sero also displays an optimized aspect ratio so you can enjoy content, apps, and social media on the entire screen. Another cool feature is the optional Sero Wheels that allow you to easily move your TV so you can enjoy it in any room of the house.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomely Designed TV
on April 25, 2021
Posted by: ExploreTheTechnoclogy
[This review was collected as part of a promotion.] Out of Box experience was really straight forward. After that setup was super smooth. Overall transition between Portrait and Landscape mode is really amazing. Picture quality is at par. Space was also super comfortable and fits into my office room perfect.
However bit disappointed with less support of Portrait mode Apps. I wanted to try some of the streaming apps in Portrait mode but seems the support is not there. But a good side is if you open any App and the TV is set to portrait mode, with user input it does switches to landscape mode.
So far really happy with the TV.
Written by a customer while visiting Samsung US
Customer Rating
5
The Sero is more than just a Smart TV
on June 29, 2021
Posted by: DotE
[This review was collected as part of a promotion.] The Sero is amazing. I use it as a Smart TV for streaming my favorite shows and it's always cool to show family and friends how it rotates not only with my remote but with my Samsung phone as well. I love how easy it is to pair with the Smart Things app, which doubles as a remote but also makes it a seamless experience to mirror my phone. This is where that uniqueness comes in when I want to view my social media feeds on the big screen. It brings a whole new level of experience to viewing social media content. I can view pictures as well and it's great being able to share content with others in the house rather than hovering over the phone. Music sounds great and it's easy to use my music apps on the TV. Another great feature is the Ambient mode and Cinemagraph feature. I can select a nature scene and listen to calming sounds before bed, while the screen dims automatically. It's very calming and I enjoy the many options available from the fireplace to a rainy day. One other feature that may not be discussed as much is, I also use this as a second display. The Sero has an HDMI port but I was curious to see if I could connect my computer wirelessly to it. I was able to have the Sero be a wireless extended display from my Windows laptop. The Sero is more than just a Smart TV. It displays artwork which adds to the background in the home. It serves as a way to share my phone content in Portrait Mode & as a second display. There's so much more to explore with this rotating TV!
Written by a customer while visiting Samsung US
Customer Rating
5
Full of features for the future.
on June 30, 2021
Posted by: Louie
[This review was collected as part of a promotion.] I love this television it is the bigger version of my phone . I use it to stream I get the weather on it .I use it for gaming and everything else f. I watch my shows on it daily . I cast movies to my television any time a new movie is available . I have it on a swivel wall mount so I do not miss a thing when I am watching it . I am a big big fan for sure . People out there get you one you'll understand .
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 2, 2021
Hi Louie,
I am glad to hear that you are very happy with your new The Sero TV! To compliment the visual entertainment experience, your Sero TV comes with a powerful 4.1 Channel, 60 Watt premium built-in speaker system.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
I am glad to hear that you are very happy with your new The Sero TV! To compliment the visual entertainment experience, your Sero TV comes with a powerful 4.1 Channel, 60 Watt premium built-in speaker system.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Grandsons Sero
on July 8, 2021
Posted by: Eameslounger77
[This review was collected as part of a promotion.] We bought the Sero a few months back for our grandson and he fell in love with it! The capabilities are incredible, not to mention the sound quality. His favorite feature is mirroring his phone or iPad to view his gaming and social media content. It works flawlessly!
My wife and I are huge fans due to the fact it takes up minimal space in his room. In addition the aesthetics and detailing are beautiful.
Well done! A great product that we would recommend to anyone.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 9, 2021
Hi Eameslounger77,
I'm so glad to hear your grandson is loving The Sero TV! Not only does its screen rotate so he can watch his favorite content whether it's in portrait or landscape, The Sero also displays an optimized aspect ratio so he can enjoy content, apps, and social media on the entire screen.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
I'm so glad to hear your grandson is loving The Sero TV! Not only does its screen rotate so he can watch his favorite content whether it's in portrait or landscape, The Sero also displays an optimized aspect ratio so he can enjoy content, apps, and social media on the entire screen.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on November 7, 2020
Posted by: Shabba
[This review was collected as part of a promotion.] Should quality of amazing dynamic just all the above of just perfection of quality of pictures sitting in the scenic atmosphere it's like heaven on Earth in your living Room thanks Samsung you did it again
Written by a customer while visiting Samsung US
Customer Rating
5
Sero a serious next generation product
on November 14, 2020
Posted by: Kris2020
[This review was collected as part of a promotion.] Sero is the most innovative product of this year
Here are the reasons for it:
Here are the reasons for it:
1. Sound and Screen combo at that price.
2. STYLE statement it makes.
3. Can be moved to any room.
4. Robust design
5. No wall mounts or stand.
6. Mobile phone mirroring capability
7. Can be used as monitor no desk needed, it stands on its own.
2. STYLE statement it makes.
3. Can be moved to any room.
4. Robust design
5. No wall mounts or stand.
6. Mobile phone mirroring capability
7. Can be used as monitor no desk needed, it stands on its own.
Expectation:
1. Put on a camera on it.
3. Try with little bigger screen
4. Add wired ethernet port.
1. Put on a camera on it.
3. Try with little bigger screen
4. Add wired ethernet port.
Written by a customer while visiting Samsung US
Customer Rating
4
This TV is great. I'm learning new ones everyday.
on June 28, 2021
Posted by: LynnBee2
[This review was collected as part of a promotion.] I mostly stream movies and watch regular cable shows. My son plays games on it and that why I need another one.
Written by a customer while visiting Samsung US