Customer reviews from Samsung US
Samsung - 43" Class The Sero Series LED 4K UHD Smart Tizen TV (2020)
Average customer rating
4.6
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
79
4 Stars
24
3 Stars
3
2 Stars
1
1 Star
2
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for Samsung - 43" Class The Sero Series LED 4K UHD Smart Tizen TV (2020)
Customer Rating
4
Works great and can move around the house
on April 19, 2021
Posted by: Reddy4
[This review was collected as part of a promotion.] Loved the TV, initially had issues connecting to wifi every time the Sero is turned on. I had to reset the network and then factory reset resolved the issue.
Also if there was a way to keep the Sero in landscape mode when it is turned off, that would be nice. I mostly use it in Landscape mode and every time I turn on and off I have to change it to landscape mode manually which I feel is an essential feature.
In future larger size TVs in Sero might be nice to introduce and many people will like this
Also if there was a way to keep the Sero in landscape mode when it is turned off, that would be nice. I mostly use it in Landscape mode and every time I turn on and off I have to change it to landscape mode manually which I feel is an essential feature.
In future larger size TVs in Sero might be nice to introduce and many people will like this
Written by a customer while visiting Samsung US
Customer Rating
5
One of a kind TV!
on April 19, 2021
Posted by: MrSobbe
[This review was collected as part of a promotion.] The ability to swivel this TV from landscape to portrait make this TV a game changer. I get my content the way I want in the angle I want. The screen is crisp and clear and the sound is next level.
Written by a customer while visiting Samsung US
Customer Rating
5
One of a kind!
on April 19, 2021
Posted by: KendallDaGreat
[This review was collected as part of a promotion.] This TV is Amazing! Aside from the terrific 4k picture and viewing angles, this TV has a showstopper of a feature. The ability to automatically swivel the Sero depending on the media I am viewing is stunning and something that blows the minds off of my friends and family. The Sero really is a modern work of art, not just a television. For those who want to push to boundaries of innovation and display the technology in their home, the Samsung Sero is for you!
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and sound
on April 19, 2021
Posted by: Soty
[This review was collected as part of a promotion.] I like a spacious living room and this gives you a totally awesome ambience.
Written by a customer while visiting Samsung US
Customer Rating
3
This TV is ok and over priced
on April 19, 2021
Posted by: VThokie
[This review was collected as part of a promotion.] The tap view option that is highly advertised never worked. A technician even came out to fix it and never could. We tried it with two of the latest Samsung phones and it didn't work. I ended up keeping it because it fit my bedroom nicely but not as impressive as advertised.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 20, 2021
VThokie:
Thank you for your review of Samsung’s unique Sero TV and for sharing your experience using Tap View. By tapping the mobile device on your TV, you can watch mobile device's screen through the TV screen. In order to use screen mirroring, you will need to set up the Tap view feature on your phone and TV. You’ll also need to use the SmartThings app on your phone. Tap view is compatible with Galaxy devices running Android 8.1 or higher, and version 5.1 in the SmartThings app.
1) On your phone, navigate to and open the SmartThings app, and then tap the Menu icon (the three horizontal lines).
2) Tap Settings, and then swipe to Tap view. Tap the switch to turn it on.
3) Simply tap the back of your phone against your TV to mirror your phone’s screen.
Make sure to tap gently so you don’t accidentally damage the devices and avoid tapping your device on the corner of the TV or directly on the TV’s screen. You can add a protective case to your phone for extra security if needed. For best results, you should tap on the top or side of your TV. If you’re listening to music or watching a movie on your phone, you can tap it against the TV again to switch the playback as well.
Should you have questions or need further assistance, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of Samsung’s unique Sero TV and for sharing your experience using Tap View. By tapping the mobile device on your TV, you can watch mobile device's screen through the TV screen. In order to use screen mirroring, you will need to set up the Tap view feature on your phone and TV. You’ll also need to use the SmartThings app on your phone. Tap view is compatible with Galaxy devices running Android 8.1 or higher, and version 5.1 in the SmartThings app.
1) On your phone, navigate to and open the SmartThings app, and then tap the Menu icon (the three horizontal lines).
2) Tap Settings, and then swipe to Tap view. Tap the switch to turn it on.
3) Simply tap the back of your phone against your TV to mirror your phone’s screen.
Make sure to tap gently so you don’t accidentally damage the devices and avoid tapping your device on the corner of the TV or directly on the TV’s screen. You can add a protective case to your phone for extra security if needed. For best results, you should tap on the top or side of your TV. If you’re listening to music or watching a movie on your phone, you can tap it against the TV again to switch the playback as well.
Should you have questions or need further assistance, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 19, 2021
Posted by: Sauravk
[This review was collected as part of a promotion.] This TV is of great quality and great conversation starter. The sound is incredible and so is picture quality for milenials this is a great way to share content from online platform. My only complaint is that it should have an integrated camera for doing meetings.
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok
on April 18, 2021
Posted by: Sorcat69
[This review was collected as part of a promotion.] I don't like the remote, but home screen to the TV, and how it can't connect to other phones that are not Samsung. My friend has a Vizio and it looks very nice and makes my TV look very cheap...
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 20, 2021
Sorcat69:
Thank you for sharing your review of Samsung’s Sero TV, designed to watch mobile content. Easily connect and share smart phone images and video vertically, full screen. Tap view is compatible with Galaxy devices running Android 8.1 or higher, and version 5.1 in the SmartThings app.
We appreciate your feedback and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for sharing your review of Samsung’s Sero TV, designed to watch mobile content. Easily connect and share smart phone images and video vertically, full screen. Tap view is compatible with Galaxy devices running Android 8.1 or higher, and version 5.1 in the SmartThings app.
We appreciate your feedback and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Crispy like Chick-fil-A chicken graphic display
on April 18, 2021
Posted by: Yokobang
[This review was collected as part of a promotion.] I love audio quality and recommend to 10 of my friends to buy the tv and they did
Written by a customer while visiting Samsung US