Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Double Electric Convection Wall Oven with Built-In Microwave
Average customer rating
4.2
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
18
4 Stars
17
3 Stars
1
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Frigidaire - Gallery Series 30" Double Electric Convection Wall Oven with Built-In Microwave
Customer Rating
1
After 3 weeks the electronics went crazy.
on September 20, 2020
Posted by: mjs1945
[This review was collected as part of a promotion.] By itself the oven timer would start and count down and turn on the broiler(the control panel wouldn't let us shut it off), then the timer would start again and turn on the steam clean. this kept cycling through the settings beeping all the time until I shut off the circuit breaker. When I turned the breaker on it did it again. I turned the breaker off this time for over 6 minutes. We are awaiting the repairman in another 9 days to install the replacement parts. We bought this oven because the microwave has a swing door and not a drop down. I hope we can trust the replacement part to work properly.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 19, 2020
Hello!
We're sorry to hear that there were some computer issues with your microwave/oven combo! It's very unusual for an appliance to act like this. You mentioned you were able to receive a replacement; we hope it is working much better for you! If you have any questions or concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
We're sorry to hear that there were some computer issues with your microwave/oven combo! It's very unusual for an appliance to act like this. You mentioned you were able to receive a replacement; we hope it is working much better for you! If you have any questions or concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new combo ovens!
on December 4, 2019
Posted by: lindalhh
[This review was collected as part of a promotion.] I have had my new wall oven combo for one month today and I am so very pleased! The microwave is a bit of a learning curve, as it is quite powerful at 1200 watts. And I have already had the pleasure of roasting a turkey in my new convection oven in about 2/3 of the time my old oven would have taken. So far, so very good!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Best bang for the buck
on May 5, 2020
Posted by: SPC_77
[This review was collected as part of a promotion.] I would have given this unit 5 stars if the unit did not come delivered scratched. However, Frigidaire warranty quickly replaced the top cover that was scratched. This is a very straight-forward no-frills unit. Functionality wise, it is 95% equivalent to other combo units from KitchenAid, Thermador, and etc. The only difference here is that with Frigidaire, you are paying a fractional of the cost for it. Overall, this is the best microwave/oven combo value available in the market. Definitely recommend to buy.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire oven microwave combo
on June 12, 2020
Posted by: colorworks99
[This review was collected as part of a promotion.] Bought this oven a month ago. Works great. The microwave is a little nosing. And there was a part missing, which was sent to me with in 7 days. Looks like the black chrome is starting to wear off on top of the microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and heats up quick
on October 28, 2020
Posted by: Kurtris
[This review was collected as part of a promotion.] I bought this wall oven a month ago and loving it every time I use it along with the microwave. Frigidaire have been the brand that my household have used for the last 10 years. And my family and I are very pleased either products and great customer service that they always provide.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Microwave/oven combo
on December 21, 2021
Posted by: Cooker27
[This review was collected as part of a promotion.] Oven circuit breakers must be reset anytime an error signal appears. Glide out rack is hard to deploy and return risking spillage in a hot oven.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Glide rack nightmare; beeping never stops, too
on December 16, 2019
Posted by: NotHappyinFlorida
[This review was collected as part of a promotion.] I have owned this for 6 weeks and baked in it a number of times. The glide rack no longer closes when it is hot and the door touches it. Instructions say to take it out, turn it over, and shoot graphite into these little slots. Really? I have to wait, with the oven door ajar for hours until the rack cools so I can take it out and shoot a plume of door lock graphite into 8 tiny holes just so that the rack closes? Really? What man thought this through? Open hot ovens, racks that stick, plumes of dusty graphite in the kitchen every 4-6 weeks of use for the rest of the useful life of the oven? And I am not even mentioning that there is no option to turn off the timer beeping, not the fact that the timers on the top micro vs. the bottom oven work DIFFERENTLY and you are always guessing which is which. Like I said, no male brain surgeon designed this one.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, December 18, 2019
Hi, Valued Customer
We thank you for providing your review regarding your microwave/oven combo. We understand your concerns regarding the racks and the signal sounds. The audible signal can be changed on the microwave by pressing the “Settings” twice on the keypad. To sure the best performance with your glide rack we would recommend the upkeep suggested in the Owners guide. Please know we keep customer's feedback to improve future appliances to come. Thank you again for your review, feel free to chat with us at www.frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
We thank you for providing your review regarding your microwave/oven combo. We understand your concerns regarding the racks and the signal sounds. The audible signal can be changed on the microwave by pressing the “Settings” twice on the keypad. To sure the best performance with your glide rack we would recommend the upkeep suggested in the Owners guide. Please know we keep customer's feedback to improve future appliances to come. Thank you again for your review, feel free to chat with us at www.frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great color
on January 20, 2020
Posted by: Frigidaire04
[This review was collected as part of a promotion.] I bought this along with a Frigidaire fridge/freezer. The only complaint I have with the oven/microwave combo is that I ordered it on October 16 and it wasn’t delivered until December 16. It seems to be working well.
Written by a customer while visiting frigidaire.com