Written by a customer while visiting store.irobot.com
Customer Rating
1
The item was never delivered.
on January 27, 2021
Posted by: Pavel
from NY
Verified Purchase:No
The item was never delivered. Support wasn't willing to resolve the case.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, December 18, 2025
Hello Pavel! Thank you for your feedback! We work with UPS and USPS to deliver purchases for our U.S. customers and we are saddened to hear that this was your experience. We see that you were able to reach our support team and that the case is currently under review. Please continue to work with our team, we want you to enjoy the cleaning ability of your Brava jet 240! Thank you! -Sincerely, iRobot Customer Care
Written by a customer while visiting store.irobot.com