Customer reviews from samsonite.com
Samsonite - Spinner Centric 2 Suitcase Set (3-Piece) - Caribbean Blue
Average customer rating
3.7
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
6
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
3
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Samsonite - Spinner Centric 2 Suitcase Set (3-Piece) - Caribbean Blue
Customer Rating
1
Wheel Broke with Two uses
on November 10, 2023
Posted by: Kipo
from New York
Scratches very quickly and the wheel broke the second time I used it to vacation internationally
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, November 13, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
1
Not possibly durable
on August 16, 2023
Posted by: katmac
from Brownstown, MI
My luggage arrived today, the large check in has at least 5 scratch marks on it, didn't bother to un-nest them because it is going back. If you cannot manage to manufacture and ship it without damaging it not sure how it would ever survive a flight and baggage handling. Overpriced garbage.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samantha, eCommerce, August 21, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Vincenzo
Verified Purchase:Yes
Will be using these cases within 3 weeks. They came in package well with no damages.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Amaf
Verified Purchase:Yes
So beautiful, well made and conveniently sized!!!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
DO NOT BUY IF YOU A LOOKING FOR QUALITY
on May 30, 2021
Posted by: camilin
from Scottsville, new york
I recently bought this bag, after 2 flights, it looks like it were 2 years old... dented and all. I am sure there are better options, but do not buy this one.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: VMI1994
from Lexington, VA
Verified Purchase:Yes
The black looks great and the set is really nice!!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
VERY NICE LOOKING, BUT ONLY HOPE IT'S 'STRONG'
on January 9, 2021
Posted by: "C"!
from Las Vegas, NV
Verified Purchase:Yes
After 2 sets of Samsonite/Silhouette hardside, which lasted many years each, this seems flimsy. Samsonite told me that even Silhouette is now composed of the same outer material -- that it's less likely to 'break', & travelers prefer the lighter weight of luggage. So I trust it will hold up. . .
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Future traveler
from Kansas
Verified Purchase:Yes
Very nice, but not sturdy as I thought it would be
I would recommend this to a friend!
Written by a customer while visiting samsonite.com