First time with a hard shell luggage and it's the worst. I totally get scratches but in the case its beyond scratches. Two parts on each luggage is damaged so bad. This is my first time using this luggage. So disappointed. I've seen other hard case luggage and it's not near as bad as what my luggage have been through.
Pros: Stylish
Cons: Poor Quality, Tears Easily
No, I would not recommend this to a friend.
Written by a customer while visiting americantourister.com
Customer Rating
1
Damaged Suitcase... Customer Service Awful!
on March 12, 2018
Posted by: Nitza
from Red Lion, PA
I can't believe that I just saw another review about this same suitcase being damaged!! I bought this for my daughter to make her first trip on a plane special, however it arrived looking as if it had been used several times - scuffs, scratches and dents all over. I called customer service, they directed me to an email address to send photos - no response. I called back only to get the same response... so I obliged and sent the photos and email AGAIN. Two weeks later, I just received an automated response stating that I need to re-buy the item and they'll send a sticker for the return. Are you kidding me??????
No, I would not recommend this to a friend.
Written by a customer while visiting americantourister.com
Sturdy, lightweight, easy to roll and maneuver, and the beautiful cosmos pattern makes it easy to recognize on a luggage cart or carrel. Matches our 28” and 25” cosmos Moonlight luggage, as well.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
After a weeklong trip with my nearly 20-year old suitcase, which is too big for carry on bins, I decided it was time to get a new suitcase. I wanted something that would qualify as carryon to put in the overhead bin on Southwest or Delta, but I didn't just want it to be a plain blue or black suitcase. I took a few days to research and check different sources and after careful thought selected this spinner. I love the rose/gold shiny color. And I like it that it is hard sided and is a spinner. It looks beautiful and will be very convenient to pull around airports and carry on. I'm ready for my next trip!
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
This bag is awesome! Just used it as a carryon for a weekend trip and it holds so much! I was able to purchase a bunch of stuff on my trip after the suitcase already being full on the way there and everything managed to fit without even being extended. Seriously awesome bag!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting americantourister.com