Customer reviews from Samsung US
Samsung - S-View Flip Cover Case for Galaxy S20 and S20 5G - Blue
Average customer rating
3.1
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
3
44%of customers recommend this product.
(
4 out of
9)
Customer Reviews for Samsung - S-View Flip Cover Case for Galaxy S20 and S20 5G - Blue
Customer Rating
5
Protects phone!
on May 10, 2020
Posted by: stsam90
from Tampa, FL
I love this case, I got the blue and was worried it would get dirty but whatever material is it made out of allows you to wipe away the dirt. The face didn't stay closed in the beginning but after you break it in it stays closed. If I wear this one out I will definitely purchase another!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice
on October 20, 2020
Posted by: wyzerd
from MO
i like how it looks, it protects the screen from getting scratched when i get distracted enough to put it in the pocket with something that could scratch it.
i wish the display stayed on when it was closed, but that may be a setting i didn't set up popping it slightly open displays it.
the only thing i don't like is if you hold it open for a phone call it won't close immediately after the call, the hinge seems to have a memory for a little while.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Case falls short
on October 29, 2020
Posted by: Boots
from Syracuse NY
i like a case that closes. i bought this case for the window that shows the status of the phone without having to open it. the case just sitting on a surface does not stay closed. it flips open which defeats the protection of the screen. in order to stay closed i have to turn the phone over. this causes hang up when the case opens slightly then closes while turning over to look at. the feel is nice and it fits the phone well without being clunky.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 17, 2020
Hello Boots, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
It is OK but not great
on September 11, 2020
Posted by: Ferhan
from Toronto, ON
the case fits the phone well and the materials quality is decent.
however, i do not like a few things:
1) the cover does not close for a while after being kept open. that is, the material has a bit of memory effect, which takes a long (minutes) to adjust. this is particularly annoying when i put my phone on a charger, which holds the phone a bit slanted but mostly upright.
2) window is sideways, not a natural way to look at the phone.
3) window shows fingerprints a bit too much.
however, i do not like a few things:
1) the cover does not close for a while after being kept open. that is, the material has a bit of memory effect, which takes a long (minutes) to adjust. this is particularly annoying when i put my phone on a charger, which holds the phone a bit slanted but mostly upright.
2) window is sideways, not a natural way to look at the phone.
3) window shows fingerprints a bit too much.
i had an s9 silicone case (with cover) before i moved on to a s20. the case for s9 was great, this one is nowhere near it.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 31, 2020
Hello Ferhan, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on May 10, 2020
Posted by: New galaxy user
Expertise:Intermediate
I love the look and materials of this case. I really enjoy the functionality of the view screen when the cover is closed. Despite all the good, this case has a fatal flaw. The cover has zero ability to stay closed. There is no snap or magnet and the lid of the cover just hangs loosely. I really can't believe that product designers and testers would move a case forward that lacks what must be the most basic function of a case. In the end, very unhappy with this purchase for the price I paid.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Not happy
on April 26, 2020
Posted by: Disappointed
case doesn't stay closed, needs a stronger magnet. Dropped my new phone, saw the case open while it was falling less than 3 feet, and my screen shattered on the top and bottom.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Durable
on November 5, 2020
Posted by: Barryiw
quality product. protects phone.a little expensive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone case
on March 10, 2021
Posted by: Micheal scot
bad design. whenever you hold the phone case horizontally, the case flips open and basically pushes itself out of your hand. the phone case is not durable at all. it is difficult to hold whenever you want to take a photo, and the plastic part that covers the camera really makes the pictures look like garbage. get a mous case instead. much better priced and much better quality.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, March 11, 2021
Hello Micheal scot, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US