Customer reviews from Samsung US
Samsung - LED Wallet Cover Case for Galaxy S20 Ultra 5G - Gray
Average customer rating
2.2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Samsung - LED Wallet Cover Case for Galaxy S20 Ultra 5G - Gray
Customer Rating
4
Its good, not great
on March 13, 2020
Posted by: JcaL
Expertise:Expert
Got this with my preorder of the s20 ultra. I would probably not be as happy if I paid the money out of pocket for this case, think I would like it more if it had some type of magnet when you close the cover to hold it tight against the screen. Sometimes it is slighly opening even on a flat surface. A few small things could make this an easy 5 star and I think im being generous to give it 4. Really needs to be able to add text alert icons, crazy to me that isnt an option?
A decent product that could be great. hope they make improvements in the future.
Also, it does have a slot for a card in the case, but I would never put a card in it. Seems like it would cause scratches on your screen if you did.
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Meh
on April 30, 2020
Posted by: bkay
from texas
It is not color led just plain white. It only shows you have a text, You can't see who has text you from it without opening and looking on your phone. The flap does not have anything to keep it closed, I added velcro to help keep it closed. Other than that I really like it. You can customize calls and apps or use a preset. If you have nothing set for calls the number will scroll on the case. You can deny the call but mine will not let me answer without opening and using the phone to do so. I have dropped it and it has protected it although I don't know if it would have without the added velcro holding it shut. i Love the card holder. It fits my debit card and my ID perfectly. Has not scratched the factory screen protector at all. Add some way to close it, make where you can personalize text, i don't care if it has color but take that off the advertisement since it doesn't or make it have color...would get 5 stars instead of 3 from me. Oh and yeah, I actually bought mine and it is a little overpriced especially since the led is plain white and not in color as advertised.
Features
4
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Mostly Disappointed
on May 10, 2020
Posted by: Sadsung
from Colorado
Expertise:Expert
I got this case as part of my Galaxy S20 Ultra purchase. As other reviews have stated, the flip cover doesn't have anything holding it closed. The LED lights are only white, and if you have a card in the slot and you flip the cover open, it will give an NFC message on the screen every time.
For the first time, I dropped my phone today. It was a very short fall onto concrete. The phone is fine but the corners of the case got more scratched up than I would have expected.
I think this would be a 5 start review if the case was more sturdy, the LEDs offered more customization, and the flip cover a little less in the way. Also, taking pictures with this case on is a bit of a hassle because if you fold the cover over, it blocks the camera.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
doesn't protect the phone
on April 28, 2020
Posted by: Pogipoints
from SF, Ca
Expertise:Expert
i bought this to cover for my phone, I accidentally dropped in less than 30 inches above the ground, when i pick up my phone, the glass is shuttered.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Failed
on October 16, 2020
Posted by: Tina
i like it but it wasn't durable. the led screen no longer lights up. it has never been wet or anything like that.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 17, 2020
Hello Tina, thank you for bringing this to our attention! We apologize for any inconveniences this experience may have caused. We would love the opportunity to look further into this issue for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Elizabeth
Written by a customer while visiting Samsung US