Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 24" ADA Single Door Dishwasher 3 racks - Custom Panel Ready
Average customer rating
2.1
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
3
Customer Reviews for Fisher & Paykel - 24" ADA Single Door Dishwasher 3 racks - Custom Panel Ready
Posted by: sssy
Verified Purchase:Yes
Design of the racks is not really for US friendly - plants, cereal bowls, glasses just do not fit well!
The user interface panel is also mysteriously cryptic - there is a cancel button that I still have not figured out how to reliably operate - very non-intuitive. FP, you need to do better!
The user interface panel is also mysteriously cryptic - there is a cancel button that I still have not figured out how to reliably operate - very non-intuitive. FP, you need to do better!
By Global Customer Support Center, March 23, 2023
Thank you for posting a review and bringing this to our attention. We always aim to deliver moments of delight to our customers, and we feel disappointed when we don’t meet your expectations for this dishwasher.
Your feedback will be used to provide to our product design team for future product developments.
You can refer to the link to the Quick Start reference guide for cancel button instructions:
https://www.fisherpaykel.com/on/demandware.static/-/Sites-fpa-master-catalog/default/dw42a3322b/GeneralFiles-FisherPaykelUS/FP-QuickStartGuide-DW24U6I1-IntegratedDishwasher-CA-US-591918B.pdf
Should you require further assistance, please reach out to us at any time, we are available 24/7 via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Your feedback will be used to provide to our product design team for future product developments.
You can refer to the link to the Quick Start reference guide for cancel button instructions:
https://www.fisherpaykel.com/on/demandware.static/-/Sites-fpa-master-catalog/default/dw42a3322b/GeneralFiles-FisherPaykelUS/FP-QuickStartGuide-DW24U6I1-IntegratedDishwasher-CA-US-591918B.pdf
Should you require further assistance, please reach out to us at any time, we are available 24/7 via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: SK Reno
Verified Purchase:Yes
This is the worst dishwasher I have ever owned. In order to use the top cutlery rack, you must make sure that the top washing element is in the correct place or the rack will not shut. The dishes will not be completely washed or close to being dry without using the Heavy wash and extra dry settings. The overall capacity and organization of the racks makes it so that you can only use every other one when stacking dishes. I bought this dishwasher as part of a package with the refrigerator and I love the refrigerator but I am already looking at what I can do to replace a very expensive appliance.
By Global Customer Support Center, March 23, 2023
Thank you for sharing your feedback, both positive and constructive. I apologize that we did not exceed the standard you have experienced with this dishwasher compared to other appliances. We will be sure to pass on this valuable feedback to our design team for their continual process improvements.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Written by a customer while visiting fisherpaykel.com/us
Posted by: mtheis70
Verified Purchase:Yes
The worst dishwasher imaginable. It holds literally NOTHING. To accommodate our dishes, we have to raise the top rack which means we can't load drinking glasses or wine glasses. We entertain frequently and can't even get 6 place settings cleaned at one. Thankfully, we have 2 dishwashers--because it takes two dishwashers to wash one load. DO NOT BUY! Love our stove, but cannot believe how useless the dishwasher is.
By Global Customer Support Center, March 22, 2023
Thank you for posting a review and bringing this to our attention. I apologize that we did not exceed the standard you have experienced with this dishwasher. We will be sure to pass on this valuable feedback to our design team for their continual process improvements.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
1
The dishes do not come out dry, they always come o
on September 19, 2023
Posted by: Fabio
Verified Purchase:Yes
The dishes do not come out dry, they always come out wet
By Global Customer Support Center, September 20, 2023
Thank you for your feedback. We recommend unloading the dishes within a few hours after a wash program has finished, as the small amount of vapor left after the wash may (with time) resettle on dishes as condensation. Using rinse aid or increasing its setting may also help reduce this problem.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Written by a customer while visiting fisherpaykel.com/us
Posted by: JRR,
Verified Purchase:Yes
It is a very well built unit, but we cannot get the drying function to work properly. Tried everything, but it still won't dry the dishes.
By Global Customer Support Center, November 23, 2023
Thank you for your feedback. Do try the additional modifiers options after each wash. We also highly recommend using liquid rinse aid regularly to get the best drying results.
Your trust means means a lot to us. If your issue is still not resolved, please reach out to us. We are available 24/7 on call and chat at: https://www.fisherpaykel.com/us/help-and-support/contact-us
Your trust means means a lot to us. If your issue is still not resolved, please reach out to us. We are available 24/7 on call and chat at: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: Cmc1
Verified Purchase:Yes
Terrible rack layout. Not enough space between racks. Drying cycle not very good.
By Global Customer Support Centre, June 19, 2024
Hi,
Thank you for your feedback. We regret to hear that you are dissatisfied with the rack layout of your dishwasher. We will share your input with our product design team for consideration in future product developments.
To address the concern of Dishes not drying well, we would like the opportunity to talk and investigate.
Please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Thank you for your feedback. We regret to hear that you are dissatisfied with the rack layout of your dishwasher. We will share your input with our product design team for consideration in future product developments.
To address the concern of Dishes not drying well, we would like the opportunity to talk and investigate.
Please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: Sandra G.
Verified Purchase:Yes
I am so happy with this dishwasher, would definitely buy it again. Matches the panel ready fridge we bought, which we also love.
Written by a customer while visiting fisherpaykel.com/us