Customer reviews from cafeappliances.com
GE - Right Side Panel for Full Depth 4-Door Caf Refrigerator CVE28DP4NW2 - Matte White
Average customer rating
2.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
1
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for GE - Right Side Panel for Full Depth 4-Door Caf Refrigerator CVE28DP4NW2 - Matte White
Customer Rating
4
White Cafe Refrig
on October 27, 2021
Posted by: Muffin
from St. Louis, Mo. 63141
How surprised we were to discover that when ordering a white refrigerator, that the sides and top are black! What a disappointment. And to have to spend additional monies for white side panels is even more disturbing. I would have looked at another refrig that comes fully white for the price we paid.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Do not buy this Accessory. Please be warned!!
on April 12, 2023
Posted by: JCWoodlands
from The Woodlands, TX
I have several Café matte white appliances. I have been very happy with them and thought I should buy the right and left side Panel accessory to get rid of the black side panels they left. After installing, which was not an easy task, and using the provided 3M hanging strips, I could not get the panel to adhere correctly or evenly to the side of the refrigerator. After just 3 days the borders are coming loose and only the middle of the panel is holding up. Now I cannot remove since 3M product is so strong there and will ruin my refrigerator. So now I am stuck with very low quality side panels which look terrible from certain angles since you can see the gaps and lack of adherence to the unit. I remind you, do not buy this accessory. It is not working as it should. I ask Café... why not add it while you manufacture and do a full matte white on both left and right side. Very disappointed with this purchase. Now it looks like I cannot get them off, it looks terrible and my once awesome Matte White Refrigerator is now looking terrible. Café should provide installation services for this. This is not fair to leave the consumer to do this type of work. Finally, I consider myself very handy, have done many home renovations and also remodels. Very frustrating cannot get this thing to work properly.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, April 13, 2023
Hello,
We appreciate you taking the time to let us know about your experience, though we hate to hear you are unhappy with the refrigerator accessory part.
Please accept our apologies for your disappointment and any inconvenience this may have caused you. We also understand that there is always room for improvement. This is certainly not the experience we wish for our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well.
Warm regards. -Charlie@Cafe
We appreciate you taking the time to let us know about your experience, though we hate to hear you are unhappy with the refrigerator accessory part.
Please accept our apologies for your disappointment and any inconvenience this may have caused you. We also understand that there is always room for improvement. This is certainly not the experience we wish for our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well.
Warm regards. -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
white side panel
on December 14, 2022
Posted by: ms Mary
from Va.
I was very disappointed after waiting almost a year for the white matte finish side panel to arrive, to find out it came in shinny and NOT matte to match the front of the refrigerator.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Lauren@Café , Café Appliances, December 15, 2022
Hey there – thanks for reaching out about your new Café Refrigeration Panel Accessory. We’re glad to see you’re enjoying the performance and quality of your new panel but are sorry to hear of your disappointment in the matte finish. We understand your concern with the finish not matching, as this product is crafted exclusively for use with select Café refrigerators.
We recommend making sure that the protective film is removed from the panels, as this may cause them to appear shiny. Also, washing the front of the refrigerator may help if there is any dirt or debris that has built up on the finish. To avoid scratching or damaging finish surfaces, they should be cleaned with a soft, clean cloth or microfiber cloth, warm water, and a mild soap or detergent solution. The appliance finish surface should then be wiped dry with a soft, clean cloth or microfiber towel to avoid streaking or water spotting.
We hope this helps and please feel free to reach out on social media if we can be of any further assistance. Warm regards. Lauren@Café
We recommend making sure that the protective film is removed from the panels, as this may cause them to appear shiny. Also, washing the front of the refrigerator may help if there is any dirt or debris that has built up on the finish. To avoid scratching or damaging finish surfaces, they should be cleaned with a soft, clean cloth or microfiber cloth, warm water, and a mild soap or detergent solution. The appliance finish surface should then be wiped dry with a soft, clean cloth or microfiber towel to avoid streaking or water spotting.
We hope this helps and please feel free to reach out on social media if we can be of any further assistance. Warm regards. Lauren@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Side panels causing frost in freezer.
on September 30, 2024
Posted by: Jzvenice
from Venice florida
Purchased Cafe refrigerator. Needed white panels. Had them installed unit began to show frost inside freezer. Replaced panels, still the same issue with frost on right side. Had ge install new freezer door gasket, no good.
Had panels replaced and installed by dealer. No change. Had ge tech over 2x he has no clue why frost develops.
Ge tech sent emails and picture to ge engineers for comment. Now waiting..let's see how fast they respond. Think this is a design flaw. Why can't ge just make units all white??
Had panels replaced and installed by dealer. No change. Had ge tech over 2x he has no clue why frost develops.
Ge tech sent emails and picture to ge engineers for comment. Now waiting..let's see how fast they respond. Think this is a design flaw. Why can't ge just make units all white??
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, October 1, 2024
We see that you are working directly with one of our agents, and we are confident that they will provide you with the necessary information to get this issue resolved. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com